even after I install new ink cartridges, I get a double image when I print. How can I fix this problem? Thanks for your help.
More aboutdouble image printing
I'd guess that depends upon what printer you are using. Presumably you have run any alignment routines that it provides?
Also double check the page feeder and media settings on your printer. The double image can happen if your printer is set to some kind of "heavy" media such as a cardstock when you are printing on a more standard weight media.