Hello,
I've searched the forums and have not found that anything addresses my issue. I have a Seagate 2 TB External Hard Drive * THIS LINK For USB Hard Drive*. I built a new computer, with an AsRock Z77, Extreme 6 motherboard.
I installed Windows 7 Professional 64 bit, installed all drivers including USB 3.0 drivers from the motherboard manufacturer. The hard drive works great on my Windows XP old machine. It is NOT recognized at all on the new Asrock PC with Windows 7.
The new pc recognizes ALL of my other USB devices fine and they are seen in my Device Manager as well. Device manager does NOT see Other Devices, Unknown Devices or the Seagate Hard Drive at all. I have unplugged it, rebooted, plugged it in again. I've "Scanned for Hardware changes" under USB.
ONCE I got it to detect an Unknown Device but got a message that it was not recognized. I uninstalled it and it never came back again.
Here are my system details
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Asrock
System Model: Z77 Extreme 6
BIOS: BIOS Date: 03/05/12 18:29:25 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16278MB RAM
Page File: 2833MB used, 29719MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
I apologize if this has been addressed before, but I honestly could not find this issue . .that is unresolved. Other threads claim the issue was resolved but I could not find any that solved my problem.
Thanks for your patience and time with this.
Sincerely,
J. Pentz
I've searched the forums and have not found that anything addresses my issue. I have a Seagate 2 TB External Hard Drive * THIS LINK For USB Hard Drive*. I built a new computer, with an AsRock Z77, Extreme 6 motherboard.
I installed Windows 7 Professional 64 bit, installed all drivers including USB 3.0 drivers from the motherboard manufacturer. The hard drive works great on my Windows XP old machine. It is NOT recognized at all on the new Asrock PC with Windows 7.
The new pc recognizes ALL of my other USB devices fine and they are seen in my Device Manager as well. Device manager does NOT see Other Devices, Unknown Devices or the Seagate Hard Drive at all. I have unplugged it, rebooted, plugged it in again. I've "Scanned for Hardware changes" under USB.
ONCE I got it to detect an Unknown Device but got a message that it was not recognized. I uninstalled it and it never came back again.
Here are my system details
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Asrock
System Model: Z77 Extreme 6
BIOS: BIOS Date: 03/05/12 18:29:25 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16278MB RAM
Page File: 2833MB used, 29719MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
I apologize if this has been addressed before, but I honestly could not find this issue . .that is unresolved. Other threads claim the issue was resolved but I could not find any that solved my problem.
Thanks for your patience and time with this.
Sincerely,
J. Pentz