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P8P67 doenst like 2X4GB gskill ripjaw, please help (1st builld)

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April 22, 2011 7:15:51 PM

Just finished my first build, so naturally i am pretty nervous about this problem, pls help:

the build is:

ASUS P8P67 PRO
intel 2500k
GTX 460
2x4GB GSKILL RIPJAW (7-7-7-21 at 1.5 V)
CM 650 II
Corsair 650 W PSU

the problem is:
Everything works fine (posting from that build right now) if I only put in one stick of ram and if I put it in the spot furthest from CPU, which according to MBO manual is DIMM B2. The mobo manual says to put it in A2 if only one stick but it wont post if I do that. However when I try to put my second stick, it wont post no matter where i put it. I am a noob when it comes to BIOS settings, so i set everything auto, while I learn. But I can tell the mobo recognizes the one stick for what it its, 4GB at 1333. Although I cannot find the 7-7-7-21 numbers anywhere.

What can I do to use my other stick. I would really appreciate anyones help.

thanks in advance,
alephbeta

More about : p8p67 doenst 2x4gb gskill ripjaw 1st builld

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a c 717 V Motherboard
April 22, 2011 7:41:23 PM

The only set with that CAS and size is the F3-10666CL7D-8GBXH http://gskill.com/products.php?index=346 and http://www.xtremesystems.org/forums/showthread.php?t=26...

1333 MHz 7-7-7-21-2N @ 1.50v

Use the (2) 'Blue' DIMM slots.

In the BIOS:
Load Defaults
AI Overclock Tuner -> XMP
Save & Exit = Yes

If that fails, either the sticks are bad or the contacts on the RAM or DIMM have production oils. To remove the oils: Unplug PC. Use Isopropyl alcohol - dampen the RAM's contacts, insert damp into the DIMM slots then remove, wipe the RAM contacts clean then re-dampen and insert again, wipe-off and allow to dry 5 minutes. Reinstall so that the DIMM slot snaps into place the RAM is FULLY seated. Plug the PC in and restart.

If that fails then Flash the BIOS with the latest version; version 1502 is the latest. You'll need a Flash Drive formatted Fat-32.

BIOS - http://usa.asus.com/product.aspx?P_ID=HMMvTCuBcZLfu2YL

ASUS EZ Flash 2 Method:
Info - http://vip.asus.com/forum/view.aspx?id=2007021522310966...
Video - http://www.youtube.com/watch?v=NQKQj_aASCQ




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April 22, 2011 8:23:32 PM

jaquith said:
The only set with that CAS and size is the F3-10666CL7D-8GBXH http://gskill.com/products.php?index=346 and http://www.xtremesystems.org/forums/showthread.php?t=26...

1333 MHz 7-7-7-21-2N @ 1.50v

Use the (2) 'Blue' DIMM slots.

In the BIOS:
Load Defaults
AI Overclock Tuner -> XMP
Save & Exit = Yes

If that fails, either the sticks are bad or the contacts on the RAM or DIMM have production oils. To remove the oils: Unplug PC. Use Isopropyl alcohol - dampen the RAM's contacts, insert damp into the DIMM slots then remove, wipe the RAM contacts clean then re-dampen and insert again, wipe-off and allow to dry 5 minutes. Reinstall so that the DIMM slot snaps into place the RAM is FULLY seated. Plug the PC in and restart.

If that fails then Flash the BIOS with the latest version; version 1502 is the latest. You'll need a Flash Drive formatted Fat-32.

BIOS - http://usa.asus.com/product.aspx?P_ID=HMMvTCuBcZLfu2YL

ASUS EZ Flash 2 Method:
Info - http://vip.asus.com/forum/view.aspx?id=2007021522310966...
Video - http://www.youtube.com/watch?v=NQKQj_aASCQ


Thank you for the very speedy reply. I went ahead and changed AI overclock tuner to XMP as suggested. I then shut down the computer, put the other stick in the other blue slot (which is DIMM A1) and nothing, wont post. I took out the stick i just put in. Then I placed my stick that i know was working (in DIMM B2) in DIMM A2. no post. I then took that "good" stick out, and placed the other stick that supposedly has not been working and put it in DIMM B2, and id did post. So it seems both my sticks are working. They only work if I put only one of them in DIMM B2, but won't in DIMM A2. So do you think this means its the actual DIMM A2 slot? I will try isoporpyl alcohol thing you suggested, but I wanted to give you a bit more information in case it helps.

thanks again for your time and patience.
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April 22, 2011 8:24:43 PM

Btw, you are correct that I do have F3-10666CL7D-8GBXH
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April 22, 2011 8:41:02 PM

"RAM or DIMM have production oils"
I've never ran into this so I never would have thought of that.

Since you have verified that both sticks will work independently in the B2 slot my first impression is bad Mobo. Flash your BIOS like jaquith stated and if it still doesn't work get an RMA. Don't waste any more time on it and stay away from anything that might damage the board so they will take it back.
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a c 717 V Motherboard
April 22, 2011 9:33:38 PM

The oils are used to keep the wire from tearing while they're bent.

In addition add: DRAM Voltage -> 1.60v

Lately, the Ripjaws X have been having some issues, but more when combining two sets i.e. 4 sticks.

Q - What CPU Fan are you using? The reason I ask is if the backplate is metal and if there is no plastic washer used sometimes it can cause a short and this
Problem 'can' occur.
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April 22, 2011 10:04:34 PM

jaquith said:
The oils are used to keep the wire from tearing while they're bent.

In addition add: DRAM Voltage -> 1.60v

Lately, the Ripjaws X have been having some issues, but more when combining two sets i.e. 4 sticks.

Q - What CPU Fan are you using? The reason I ask is if the backplate is metal and if there is no plastic washer used sometimes it can cause a short and this
Problem 'can' occur.



Thanks again for all the help.

I haven't yet done the isopropyl alcohol technique for I have none available at the moment (I will in a couple of hours). So I went ahead and flashed the BIOS, but the problem persists (I actually had the latest version, 1502, already installed, but I flashed it anyways).

I will go back and change the voltage as you advised right now, and see if that works.
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April 22, 2011 10:26:06 PM

ok, so with a long face i report that changing DRAM voltage to 1.60v did not solve the problem (along with the previous XMP change), actually if i tried to boot the PC with only one stick at these settings it told me overclock failure, press f11 to... etc.

So I guess my last chance is the alcohol, both rubbing and drinking. jk.

by the way, the CPU fan I am using is the one that cam with the i5 2500k cpu (so no metal backplates). I don't plan on overclocking much right now, and I was told that was enough. do you disagree?
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a c 717 V Motherboard
April 23, 2011 12:09:36 AM

The last post was from my iPhone. Let's try to see if this is a CAS issue.

[1] CAS Problem, in the BIOS:
Load Defaults
AI Overclock Tuner -> Manual
Memory Frequency -> DDR3-1333 MHz
DRAM Timing Control /Enter
(use 8-8-8-24-2N) ; 2N {2T} is the Command Rate
Save & Exit = Yes

[2] Failure of compatibility, install both sticks press and hold the MemOK button; refer to section 2-16 of the manual.

Booze - I hear you :) 
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April 23, 2011 3:03:00 AM

jaquith said:
The last post was from my iPhone. Let's try to see if this is a CAS issue.

[1] CAS Problem, in the BIOS:
Load Defaults
AI Overclock Tuner -> Manual
Memory Frequency -> DDR3-1333 MHz
DRAM Timing Control /Enter
(use 8-8-8-24-2N) ; 2N {2T} is the Command Rate
Save & Exit = Yes

[2] Failure of compatibility, install both sticks press and hold the MemOK button; refer to section 2-16 of the manual.

Booze - I hear you :) 



please excuse the following extremely naive question, but I want to get this right: I need to restart as it is (with one stick), get into the BIOS and change the settings you suggest. Then power off the computer. Install the second stick and see if it runs right? I dont have to go daredevil on this thing and install it while its running? (some other person told me to do that, but I find that hard to believe).
and jaquith, I appreciate your persistence.


alephbeta

P.S. hiccup,. :) 
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a c 717 V Motherboard
April 23, 2011 3:25:10 AM

If you cannot post a/k/a boot into the BIOS with more sticks then there's no other way than to use 1 stick, set and save the setting and then shutdown, insert the other stick, do the "Lucky Dance" -- press the power button and hope it works.

As I also mentioned, there's the MemOK button 'IF' the BIOS settings fail.

At this point I'm trying to determine if its the MOBO that's bad or the RAM - one is so it seems :( 
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April 23, 2011 7:08:31 AM

jaquith said:
If you cannot post a/k/a boot into the BIOS with more sticks then there's no other way than to use 1 stick, set and save the setting and then shutdown, insert the other stick, do the "Lucky Dance" -- press the power button and hope it works.

As I also mentioned, there's the MemOK button 'IF' the BIOS settings fail.

At this point I'm trying to determine if its the MOBO that's bad or the RAM - one is so it seems :( 



It seems my system is determined to mantain the status quo. I do both Timing control in BIOS (and no POST) and then the Memok procedure on pg 2-16 of manual (and no post either). I do know that both the RAM sticks are fine because when I put either one of them in DIMM slot B2, the system will post, and run perfectly with 4 GB. So it has to be the motherboard. However, all is not lost because even though I've been drinking all night, I have not yet done the isopropyl thing you first suggested (none of that type of alcohol around). But I will try that first thing tomorrow morning. In case that fails to, any other suggestions?

thanks again,
alephbeta
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April 23, 2011 5:20:06 PM

:hello: 
There is a few things you can try. Try putting The memory in slot a1-b1 and on the motherboard by the memory slot there is a button that is (mem ok) push it and see what happens if that dose not work put memory in slot a2-b2 and push the mem ok button again. If that dose not work if you can try in a diff computer with DDR 3. I can tell you there has been lots of bad p8p67 pro I have had 3 bad out of 20 or so. But if you have no way to test each part you are best to send them both back at same time. Hope this helps.
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a c 717 V Motherboard
April 23, 2011 7:38:49 PM

The last thing to 'try' before concluding a bad MOBO:
Unscrew all of the MOBO and PCIe screws, pull the MOBO away from anything conductive, and dangle the MOBO supported by a towel. This is to rule-out some oddball short or grounding short.

If this fails along with MemOK then it's safe to assume it's a bad MOBO. The above is a shorten version of a breadboarding.

edit: yes sure you can try another set of RAM from your local computer store just as long as they'll allow a return.

Good Luck!
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April 24, 2011 5:57:54 PM

jaquith said:
The last thing to 'try' before concluding a bad MOBO:
Unscrew all of the MOBO and PCIe screws, pull the MOBO away from anything conductive, and dangle the MOBO supported by a towel. This is to rule-out some oddball short or grounding short.

If this fails along with MemOK then it's safe to assume it's a bad MOBO. The above is a shorten version of a breadboarding.

edit: yes sure you can try another set of RAM from your local computer store just as long as they'll allow a return.

Good Luck!


I finally got my hands on some isopropyl alcohol, i'll let you know how it turns out in a little while.
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April 24, 2011 7:08:40 PM

It is with a heavy heart that I announce, my MOBO is sick, and not getting better. I have tried everything you have told me to try, and it stubbornly will not post with two sticks. I do know both sticks are good because it will post with either one of them being in DIMM slot B2. So I've got to say goodby to the board. Now, as a parting courtesy, since I bought it through Newegg.com, do I have to go through them to exchange it? what is the best way to proceed when it comes to exchanging it? and next time I buy a motherboard, what would you recommend I buy (instead of ASUS).


thank you for all your help along the way jaquith (and others),
I have learned alot.

alephbeta
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a c 717 V Motherboard
April 24, 2011 9:15:19 PM

If it's less than 30 days by far the fastest is Newegg. They'll send you a new MOBO.

Yep, me too I'm sorry it happened to you -- maybe the next and newer MOBO will last forever and it was meant to b this way. Oddly but good, I tend to learn when there's a problem -- so the bad becomes the good :) 

Let me know how it all turns out, and again Good Luck!
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April 25, 2011 5:15:32 AM

Sorry to hear it but it happen. But it is vary good to try all that you can to see if the board is good or bad I had a two hour talk with a rep 15 years back when I sold 2000 computers a year from a motherboard manufacture called soyo ,I'm not sure they are here anymore this was back in the p1 to the k6/k62 years. But he told me that 70% of all ram's there is not anything wrong with it is something the installer did wrong and I fully beleave him in the 17 or so years iv been doing this many pepole have came to my shop a said my parts are junk and they are not. I now tell them to bring it to me to put it together if it don't work I'll give them new board on the spot if I have it in stock it ,buut if I get it working fine they owe me my 25.00 bench fee and I would only say 1 of 50 go back.but I was in and accident few years back and was forced to sell for the med bills. I built small store at my house and do it again but and not big any more but I do still see the penny pinchers yet and it is still the same as I can till. MOST boards are not bad but I do lots of reviews and still sell and repair iv done about say 30 or the p8p67 line m,pro, deluxe, and evo with 3 costumers builds and my shop unit having 2 in an row being bad for varying reasons witch is alarming if u ask me. I'm see it all over the place that's a hi fail rate and they should check there Q control.
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April 25, 2011 2:08:38 PM

So, Intel2You, let me see if I understood you correctly. Most of the time, it's not the hardware that is defective, but the user that built it wrong, and we should try everything we can to discriminate the two possibilities. In my case, I tried everything that was said above in this forum, was that enough? or did I leave something out?

But towards the end you say that 2 out of 30 P8P67 boards have been bad, and that this is an alarming rate for defective components, so it might just be that the board I got is bad. If this is the case, is there another MOBO manufacturer that you recommend? I will return this board to newegg, but I am not sure if I want to continue with ASUS.

thanks,
alephbeta
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April 25, 2011 2:12:24 PM

Best answer selected by alephbeta.
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a c 717 V Motherboard
April 25, 2011 2:27:32 PM

^+1 When I see posts were it's the OP's 3rd MOBO and in many of the posts it screams to me: User error or Other bad component. Further, I have seen a disturbing trend with ASUS P67 B3 MOBOs that I cannot ignore, statistically the problems with SATA are off the charts. My 'guess' is rebuilt B2 -> B3 chipset replacement MOBOs, but it's a guess.

IMO - at minimum people need to breadboard prior to installation in the case. Once the componets check out then install. This simple step takes minutes to save hours later.

My building tip - never allow HSF backplates if metal to have direct contact to MOBO; use plastic washers. Same plastic washers on tops of standoffs secured with silicone; prevents potential shorts and reduces stress and noise from MOBO.
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July 29, 2011 3:23:30 AM

I came cross this post because I had run into exactly the same problem with Asus P8Z68-V Pro motherboard. In my case, DIMM slot 1A, 1B don't work and only 2A and 2B work. I end up with two slots that won't give dual channel performance. This is very disappointing because I probably have to RMA the board eventually and have wasted a lot of hours/hairs to figure out the problem plus stress. This is the first time I've ever encountered that DIMM slots don't work and the first time I've ever bought Asus motherboard. My first impression isn't rosy though I've thought Asus is a good brand, but pricy too.

I wonder if you have RMA'ed your motherboard and if the replacement has fixed your problem.

-sharpT
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December 2, 2011 6:13:33 PM

sharpT said:
I came cross this post because I had run into exactly the same problem with Asus P8Z68-V Pro motherboard. In my case, DIMM slot 1A, 1B don't work and only 2A and 2B work. I end up with two slots that won't give dual channel performance. This is very disappointing because I probably have to RMA the board eventually and have wasted a lot of hours/hairs to figure out the problem plus stress. This is the first time I've ever encountered that DIMM slots don't work and the first time I've ever bought Asus motherboard. My first impression isn't rosy though I've thought Asus is a good brand, but pricy too.

I wonder if you have RMA'ed your motherboard and if the replacement has fixed your problem.

-sharpT



I did, and the problem is gone.
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