How to retrieve information from a broken external hard drive

how do i recover information from an external storage that dropped on the floor
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  1. Hello,

    Be as detailed as possibly about the external drive, and what happened. Was it functioning when you dropped it?

    What happens when you try to spin it up and does it make any noise at all? Does your computer recognize the drive in the BIOS, or device manager, or Disk Management?
  2. Anything you do to the drive at this point reduces the chances that even a recovery service can recover anything. If the information on the drive is valuable and not reproduceable your only option is to take it to a professional recovery service and shell out some big bucks. Even then there's no guarantee that you'll get anything back.
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