Ibm travelstar usb

Hello,
laptop doesn't recognize my travelstar.
what can i do?
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More about travelstar
  1. Hello there,

    Has it been working on your laptop until recently? And is there anything different that happened before you began having trouble - like connecting it to a different or Win-XP computer?

    First thing to do is to connect it to a desktop Win-7 computer and see if it is recognized there. That will tell you if it is your laptop or the external system. Then try a different USB cable to make sure that's not the problem. Then report back.
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