Memory bank 2 says not installed

Hello,
I have 2 sticks of ram (2 gbs each). I noticed recently that my computer seems a bit slot with processing, so I checked my computer properties and noticed only 2 gigs of ram show. Then I checked bios to find that it says Memory Bank 2 says not installed but when I removed stick from bank 2 and leave a stick in bank 1, I get a beep when I try to boot up. What is the culprit here? Help!
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More about memory bank installed
  1. A single short beep is the correct signal during POST.
    Are the RAM sticks the same spec?
    Your motherboard, CPU, and RAM specs would help us help you.
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