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5870 causing beep code - three short 1 long/ 1 short 1 long

Last response: in Graphics & Displays
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June 15, 2010 1:08:11 AM

Hi all,
Received new parts today, put all together and as soon as I switched on I received a beep error of 1 short beep and 1 long beep. After this, I tried using a different pin socket, same problem. I then tried placing the GPU in the opposite end slot and instead now receive a 3 short beep and 1 long beep error code.

Any ideas?

using Gigabyte 890FXA UD5
MSI R5870 1GB
4GB Gskill 1600Mhz
Phenom x4 955
Arctic 700W PSU
Antec 1200 case

Tried removing RAM, different slots etc
Tried removing all USB devices, monitor
Tried removing DVD drive

As soon as I removed the GPU completely, no beep errors were received. Also, is it unusual to receive the GPU box with no sealings? The only sort of seal was on the anti static bag, and still, that was a small strip of tape. Nothing like an ATI or MSI security sticker.

EDIT: Also, I'm currently only using one 8pin connector on the GPU (Lack of converters on PSU cabling), which is able to take 2x 8 pin. Manual says it should run fine on 1 x 8 pin.
a c 189 U Graphics card
June 15, 2010 8:24:32 AM

did you attached all the power connector cables properly?
It seems like your card is not receive an enough power from PSU...

Could you show us the link for your card and PSU?
June 15, 2010 11:47:42 AM

wa1 said:
did you attached all the power connector cables properly?
It seems like your card is not receive an enough power from PSU...

Could you show us the link for your card and PSU?


Problem is, without the graphic card in, it doesn't even POST.

GPU
http://www.msi.com/index.php?func=proddesc&maincat_no=1...

PSU
http://www.ebuyer.com/product/124927

Should have also mentioned,
all fans work when turned on, including the GPU fans.
GPU connected - 3 short + 1 long or 1 short + 1 long depending on GPU slot used.
GPU disconnected - No POST beep or BOOT.
Related resources
June 15, 2010 12:30:36 PM

Quote:
your power supply donot have 2 eight pin pci express connector.thats the reason why ur gpu is making sound

Makes sense although the manual says it should run on 1x8 pin fine.
Still can't understand why there's no POST beep without the GPU connected.
a c 189 U Graphics card
June 15, 2010 12:39:54 PM

Do you have an onboard graphic on motherboard?
June 15, 2010 12:45:39 PM

wa1 said:
Do you have an onboard graphic on motherboard?

As far as I know, no.
Closest description to that is 'Onboard accelerators'.
June 15, 2010 12:54:08 PM

three short 1 long/ 1 short 1 long
if you have AMI BIOS it's a memory problem,
if it's a Phoenix, the MB is bad
June 15, 2010 1:06:06 PM

So what would be the best way to handle this?
Return the Motherboard, CPU and RAM?
Can't determine the problem with no POST...
June 15, 2010 1:10:21 PM

Do you know the brand of BIOS, since you did not put the memory in your spec's, if you have multiple sticks, remove all but one and try to boot, if it works good, if it does not use a different stick, it's not fast but effective
a b U Graphics card
June 15, 2010 1:21:34 PM

try it wid some other gfx card... a simpler one which require only one connector from psu...
June 15, 2010 1:23:03 PM

OK, while the case is open look at the BIOS chip
June 15, 2010 1:28:32 PM

number13 said:
OK, while the case is open look at the BIOS chip

I can't find the BIOS chip but the MOBO spec says it's using AWARD BIOS.
As for the RAM, I'm using GSkill Ripjaw 1600Mhz DDR3 (2x 2GB).
Just noticed in the Mobo manual that is says it supports DDR3 of 1866, 1300 and 1000.
Could this be the problem?

(Also tried using different RAM slots etc Previous DDR2 RAM is not compatible with this mobo)
June 15, 2010 1:39:19 PM

not sure, make sure the memory is clocked back, but the right clock mem is better, be back in a min
June 15, 2010 1:43:05 PM

Award BIOS Post Codes
Unfortunately there are many versions of the Award BIOS, and they are supported not by one company, but by the motherboard maker. Award's website states "Award Software software products are sold to a board or system manufacturer ("hardware vendor"), who customizes them further before selling the system. Award Software cannot supply upgrades for a BIOS that has been subsequently modified by hardware vendors."







June 15, 2010 2:04:57 PM

I need all the motherboard model identifiers, is it a GA-MA, or what, been looking thru their web site and nothing for beep codes, looking on the net much good either
June 15, 2010 2:17:14 PM

Gigabyte won't be open till 8:30 am PST, so I think is an hour and a half away
June 15, 2010 7:02:03 PM

number13 said:
Gigabyte won't be open till 8:30 am PST, so I think is an hour and a half away

Sorry for the delay Number13, I'll give them a call tomorrow.
June 16, 2010 1:06:41 PM

Finally narrowed the problem down.
Tried with my old 8800GT and the system works fine.
Switch to R5870 and the beep codes begin.
Either dead GPU or PSU not powerful enough.
Thanks for the help,
will post a follow up for PSU recommendations in the PSU forum.
!