Cd drive recognized on boot up but wont mount disk to read or write on inspiron

vd/dvd drive listed computer panel but when I want to open drive no operationoccurrs therefore cantread a disc or playback. drive does not open for ccess on windows vista home
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More about drive recognized boot wont mount disk read write inspiron
  1. The drawer mechanism may have broken, in which case you need to replace the drive with a new one.
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