I hope this is the right place to post. So I gave my friend my seagate external. I plug it in and open my computer and the icon is not there. I go to control panel, hardware devices and it shows it. So I guess it is recognizing it. The laptop is a Dell Inspiron model p07e. When he plugs his ipod in Itunes recognizes it. It is windows 7 64 bit. Any help please