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I cannot see stored files in WD MY PASSPORT

Tags:
  • Hard Drives
  • Western Digital
  • Computer
  • Windows XP
  • Storage
Last response: in Storage
October 9, 2012 7:04:44 AM

Hello,
I stored filed in WD MY PASSPORT from my old computer ( WINDOWS XP). Now I tried to see the files in the same My passport on my new computer with windows 7......I cannot see the removable icon on my computer

More about : stored files passport

a c 82 G Storage
October 9, 2012 10:44:52 PM

Windows has probably failed to assign a drive-letter to your Passport drive, which means Windows Explorer cannot show it. You can fix the problem by manually assigning a drive-letter to it:

Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-right pane, find the ribbon which represents the Passport drive (it will have no name or drive-letter, and may have "Raw" as the partition-type).

Right-click it and choose "Change Drive Letter & Paths", then click "New".
Choose a letter from the drop-down.
Click 'OK' or 'Next'.

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January 11, 2013 11:21:13 PM

It took my a while to find my files too, but they are there.

Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

Click on it to open. You will now see a page with a list of files.

Look for WD SmartWare.swstor.
Click that to open.

You should now see User - PC
Click to open

You will now see Volume files.
Click on those to view your saved data.
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Related resources
February 3, 2016 7:24:22 PM

Mick 007 said:
It took my a while to find my files too, but they are there.

Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

Click on it to open. You will now see a page with a list of files.

Look for WD SmartWare.swstor.
Click that to open.

You should now see User - PC
Click to open

You will now see Volume files.
Click on those to view your saved data.


MIck...It is three years later, but you just saved my bacon. I pulled my hair out trying to retrieve 300GB I had saved, and you opened the door here. Thanks a ton.hope you see this.
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May 18, 2016 6:16:48 AM

Vimbainashe Mandebvu
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