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I cannot see stored files in WD MY PASSPORT

Last response: in Storage
October 9, 2012 7:04:44 AM

I stored filed in WD MY PASSPORT from my old computer ( WINDOWS XP). Now I tried to see the files in the same My passport on my new computer with windows 7......I cannot see the removable icon on my computer

More about : stored files passport

a c 79 G Storage
October 9, 2012 10:44:52 PM

Windows has probably failed to assign a drive-letter to your Passport drive, which means Windows Explorer cannot show it. You can fix the problem by manually assigning a drive-letter to it:

Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-right pane, find the ribbon which represents the Passport drive (it will have no name or drive-letter, and may have "Raw" as the partition-type).

Right-click it and choose "Change Drive Letter & Paths", then click "New".
Choose a letter from the drop-down.
Click 'OK' or 'Next'.

January 11, 2013 11:21:13 PM

It took my a while to find my files too, but they are there.

Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

Click on it to open. You will now see a page with a list of files.

Look for WD SmartWare.swstor.
Click that to open.

You should now see User - PC
Click to open

You will now see Volume files.
Click on those to view your saved data.