I cannot see stored files in WD MY PASSPORT

[swadhwa]

Hello,
I stored filed in WD MY PASSPORT from my old computer ( WINDOWS XP). Now I tried to see the files in the same My passport on my new computer with windows 7......I cannot see the removable icon on my computer

 

[phil22]

Windows has probably failed to assign a drive-letter to your Passport drive, which means Windows Explorer cannot show it. You can fix the problem by manually assigning a drive-letter to it:

Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-right pane, find the ribbon which represents the Passport drive (it will have no name or drive-letter, and may have "Raw" as the partition-type).

Right-click it and choose "Change Drive Letter & Paths", then click "New".
Choose a letter from the drop-down.
Click 'OK' or 'Next'.

 

[Mick 007]

It took my a while to find my files too, but they are there.

Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

Click on it to open. You will now see a page with a list of files.

Look for WD SmartWare.swstor.
Click that to open.

You should now see User - PC
Click to open

You will now see Volume files.
Click on those to view your saved data.

 

[halicus]

It took my a while to find my files too, but they are there.

Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

Click on it to open. You will now see a page with a list of files.

Look for WD SmartWare.swstor.
Click that to open.

You should now see User - PC
Click to open

You will now see Volume files.
Click on those to view your saved data.

MIck...It is three years later, but you just saved my bacon. I pulled my hair out trying to retrieve 300GB I had saved, and you opened the door here. Thanks a ton.hope you see this.

 

[Vimbainashe]

Vimbainashe Mandebvu