I cannot see stored files in WD MY PASSPORT

Hello,
I stored filed in WD MY PASSPORT from my old computer ( WINDOWS XP). Now I tried to see the files in the same My passport on my new computer with windows 7......I cannot see the removable icon on my computer
4 answers Last reply
More about stored files passport
  1. Windows has probably failed to assign a drive-letter to your Passport drive, which means Windows Explorer cannot show it. You can fix the problem by manually assigning a drive-letter to it:

    Control Panel > Admin Tools > Computer Management > Disk Management

    In the bottom-right pane, find the ribbon which represents the Passport drive (it will have no name or drive-letter, and may have "Raw" as the partition-type).

    Right-click it and choose "Change Drive Letter & Paths", then click "New".
    Choose a letter from the drop-down.
    Click 'OK' or 'Next'.
  2. It took my a while to find my files too, but they are there.

    Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

    Click on it to open. You will now see a page with a list of files.

    Look for WD SmartWare.swstor.
    Click that to open.

    You should now see User - PC
    Click to open

    You will now see Volume files.
    Click on those to view your saved data.
  3. Mick 007 said:
    It took my a while to find my files too, but they are there.

    Open My Computer and look for My Passport. Windows should have assigned a drive letter for it.

    Click on it to open. You will now see a page with a list of files.

    Look for WD SmartWare.swstor.
    Click that to open.

    You should now see User - PC
    Click to open

    You will now see Volume files.
    Click on those to view your saved data.


    MIck...It is three years later, but you just saved my bacon. I pulled my hair out trying to retrieve 300GB I had saved, and you opened the door here. Thanks a ton.hope you see this.
  4. Vimbainashe Mandebvu
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