Acer aspire windows 7

Acer Aspire AS5741-5763 15.6" Laptop (2.26 GHz Intel Core i3-350M Mobile Processor, 4 GB RAM, 320 GB Hard Drive, Super-Multi Drive, Windows 7 Home Premium 64-bit) Mesh Black

my acer laptop gets to the start up windows screen and then it freezes on this screen

http://www.softwarebazar.com/upload/130511861161315942.gif (this is a picture of how it freezes)

does anyone know if there is a way to fix this problem
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  1. firefox78 said:
    Acer Aspire AS5741-5763 15.6" Laptop (2.26 GHz Intel Core i3-350M Mobile Processor, 4 GB RAM, 320 GB Hard Drive, Super-Multi Drive, Windows 7 Home Premium 64-bit) Mesh Black

    my acer laptop gets to the start up windows screen and then it freezes on this screen

    http://www.softwarebazar.com/upload/130511861161315942.gif (this is a picture of how it freezes)

    does anyone know if there is a way to fix this problem


    by the way it looks like this http://www.amazon.com/Acer-AS5741-5763-i3-350M-Processor-Super-Multi/dp/B003KK6AF6
    im aware that the picture is from amazon but i just wanted to show what the computer looks like
  2. Can u go in to the safe mode (F8) and run windows memory diagnostics?
  3. yes i can get to that is this all i have to do?
  4. Ok it found a few problems and is fixing them thank you for your time
  5. firefox78 said:
    Ok it found a few problems and is fixing them thank you for your time

    Hey firefox78, good for u. However, can u post your solution, as it could help others?
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