My passport external hard drive

Hello,when i insert my drive it comes that i have to format but am not able to each time i try. what do i do?
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More about passport external hard drive
  1. wd my passport 0740 usb device is raw and cannot format
  2. Most likely you drive is dead. It is for sure, if you hear clicking sounds from it. If there is no clicking sound, you can try to open the case and attach the drive to the motherboard of a PC to rescue your data.
  3. If your drive is fairly new and the data is not that important to you, then RMA. If you open the drive and then RMA you will be declined.

    What is the size of the drive?
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