Hi Guys,
Last time I posted on this forum I received wonderful help, and now I'm back looking for some more. After a power surge/outage damaged my old system, I had to rebuild and ever since I got the new build together I've been having a lot of oddball issues. What I'm wondering is if y'all think one of my new components could have hardware issues (we all know that it's not unusual to get a bad component when you're buying several pieces of hardware.)
My new components are :
CPU: AMD Phenom II X61090T 3.2 GHz (6 Core)
Mainboard: Gigabyte GA-890FX-UD5 Rev 3.0 w/ latest BIOS
Memory: one more stick (I already had one) of G.SKILL F3-10666CL9-4GBRL 4GB Memory stick Both pairs are running Dual-Channel.
Hard Drive: 750GB WD SATA3 64-MB Cache
Power Supply: OCZ 850W Power Supply
My left-over components from the original build:
Memory 1x G.SKILL F3-10666CL9-4GBRL 4GB Memory stick
and 2x G.SKILL F3-10666CL8-2GBRL 2GB Memory sticks
Hard Drives: 1x 1TB WD SATA3 64-MB Cache
and 1x 250GBWD SATA3 32-MB Cache (My System Drive)
Video Board: XFX Radeon HD5770 1GB DDR5
Peripherals: Wireless USB Laptop Mouse, PS/2 Keyboard, a USB "Extender" which gives me a USB port on my desk (I'm a photographer, so I'm plugging and unplugging a lot of cards)
OS: Windows 7 Professional 64-Bit
Ok, now onto the problems I'm experiencing: First, there is a general "sluggishness" that doesn't feel right on my PC, I did not have any performance issues on my old system (a 3.2 GHz AMD Phenom IIx4 955BE 4-Core, Gigabyte GA-MA770T-UD3P, and OCZ 750W Power Supply) I Have 12 GB of DDR3 memory and the only time I push that is when I'm working on a large project in Photoshop; At any given time performing other tasks (3D Work, internet browsing, word processing, photo organizing, etc...) I'm using maybe 2 to 4GB of memory and there's about 6 or 7GB in reserve, with the rest being free. and it's really only with 3D Rendering or serious After Effects work that I get up to 100% usage on all 6 processor cores (excepting special processes, such as installation) Yet startup is extremely slow, my hard drives are slow to display and navigate in Windows Explorer, and folders are really slow to load, sometimes causing Explorer to say that it's "Not Responding" for a few moments (I have 3 total physical drives and 8 logical drives) the drives will hang up, they won't display properly, etc. Another issue I'm having is with internet speed and use. We have 3/768 Frontier service. On my old system I could load photos and stream music (using Microsoft Zune software) without difficulty. Now, songs get stuck in the buffer (If they'll load at all) and pictures are very slow to load (or they hang up and won't load at all)
Now onto the troubleshooting I've performed while trying to get to the bottom of this: I've performed 3 different clean installs of Windows on two different Hard Drives as I attempted numerous fixes/repairs and tested uninstalling different programs.
An interesting aside: I did another clean install two days ago and when I installed the latest updates for Windows, I noticed 3 updates cause severe system load (Windows Explorer wouldn't open, computer took about 2 to 3 minutes to load up after getting to the "Starting Windows" Screen, desktop was black instead of loading the desktop image) so I uninstalled those updates, they are:
Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)
Update type: Important
-A security issue has been identified that could allow an attacker to compromise your Windows-based system with Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2446708)
Update type: Important
-A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
Security Update for Microsoft Visual C++ 2010 Redistributable Package (KB2467173)
Update type: Important
-A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
These are all "Important" security updates, so I'm not too eager to leave them uninstalled.
For the internet, I've troubleshooted our connection and found that the router and all of that is working fine (the other computers on the connection aren't having trouble; there doesn't appear to be any correlation between the load issues on my computer and other computers using the network, I have issues when no other computer on the network is active) I've also entered the "Network Address" off of my Ethernet Port, which I read is an important step on some Gigabyte boards.
For the hard drives, I've run check disk (through System Mechanic and TuneUp Utilities 2011, not Windows ChkDsk. No errors were found. All of my hard drives are fairly new (<3 years) and they're all on SATA connections
For the general slowness, I've made sure that all of my drivers are installed. So far the board-specific drivers I've loaded are:
Ethernet Controller, SATA drivers, Realtek HD Audio manager/ driver, ATI chipset/RAID drivers, and USB3.0 controller.
Ok, so to sum it up my biggest issues are a slow/sluggish system, slow access to hard drives, and internet connection issues. Do you guys think that any of this is related to my new hardware? If not, do you have any ideas what might be causing these slowdowns? I read on the Gigabyte "Sticky" for this forum that it is very important to "Load Optimized Defaults" in the BIOS on new boards, I've not done that so I'll try it as soon as I post this. I also read something of concern: The sticky warned never to use @BIOS. This is the program that I used to flash my BIOS (I was having these problems before flashing the BIOS, that's the only reason I flashed it in the first place) do you think I'm okay? I've not noticed any new issues since loading the new BIOS.
If none of this sounds like a problem and I'm just being paranoid, I sincerely apologize for wasting anyone's time. It's just frustrating because these new components are supposed to be "upgrades" but my new system is more troublesome than my old one ever was. It seems like 2 more cores and 4 more gigs of memory should make a computer faster, not slower! I've tried to be as thorough as possible, so I apologize if this post is too long.
As a final piece of data, here are the programs that I usually have installed. As I said, I've been installing and reinstalling Windows, so my load right now is pretty light. I've placed an asterisks in front of the programs that are presently installed.
-Adobe Master Collection CS4 w/ all components * (note, I've disabled the CS4 autoload components, they're not needed)
-MSN Explorer 10 w/ Designer E-Mail *
-Stardock Object Dock Plus 2 *
-TuneUp Utilities 2011 *
-OnOne Perfect Photo Suite 5.5 *
-System Mechanic 10
-Google Chrome *
-Norton 350 v5 *
-Amazon Unbox Video *
-Microsoft Zune *
-Microsoft Silverlight *
-Gigabyte On/Off Charge *
-Amazon MP3 Downloader
-Gigabyte RAID configurer * (I don't use RAID, but it's part of the chipset driver)
-E-On Software Vue 9.5 XStream
-Netwek Lightwave v9.6
-Apple iTunes
-Apple Safari Reader/Browser
-Adobe Photoshop Lightroom
Thanks Everyone for taking the time to read this and for offering your computer wisdom.
Best Regards,
Last time I posted on this forum I received wonderful help, and now I'm back looking for some more. After a power surge/outage damaged my old system, I had to rebuild and ever since I got the new build together I've been having a lot of oddball issues. What I'm wondering is if y'all think one of my new components could have hardware issues (we all know that it's not unusual to get a bad component when you're buying several pieces of hardware.)
My new components are :
CPU: AMD Phenom II X61090T 3.2 GHz (6 Core)
Mainboard: Gigabyte GA-890FX-UD5 Rev 3.0 w/ latest BIOS
Memory: one more stick (I already had one) of G.SKILL F3-10666CL9-4GBRL 4GB Memory stick Both pairs are running Dual-Channel.
Hard Drive: 750GB WD SATA3 64-MB Cache
Power Supply: OCZ 850W Power Supply
My left-over components from the original build:
Memory 1x G.SKILL F3-10666CL9-4GBRL 4GB Memory stick
and 2x G.SKILL F3-10666CL8-2GBRL 2GB Memory sticks
Hard Drives: 1x 1TB WD SATA3 64-MB Cache
and 1x 250GBWD SATA3 32-MB Cache (My System Drive)
Video Board: XFX Radeon HD5770 1GB DDR5
Peripherals: Wireless USB Laptop Mouse, PS/2 Keyboard, a USB "Extender" which gives me a USB port on my desk (I'm a photographer, so I'm plugging and unplugging a lot of cards)
OS: Windows 7 Professional 64-Bit
Ok, now onto the problems I'm experiencing: First, there is a general "sluggishness" that doesn't feel right on my PC, I did not have any performance issues on my old system (a 3.2 GHz AMD Phenom IIx4 955BE 4-Core, Gigabyte GA-MA770T-UD3P, and OCZ 750W Power Supply) I Have 12 GB of DDR3 memory and the only time I push that is when I'm working on a large project in Photoshop; At any given time performing other tasks (3D Work, internet browsing, word processing, photo organizing, etc...) I'm using maybe 2 to 4GB of memory and there's about 6 or 7GB in reserve, with the rest being free. and it's really only with 3D Rendering or serious After Effects work that I get up to 100% usage on all 6 processor cores (excepting special processes, such as installation) Yet startup is extremely slow, my hard drives are slow to display and navigate in Windows Explorer, and folders are really slow to load, sometimes causing Explorer to say that it's "Not Responding" for a few moments (I have 3 total physical drives and 8 logical drives) the drives will hang up, they won't display properly, etc. Another issue I'm having is with internet speed and use. We have 3/768 Frontier service. On my old system I could load photos and stream music (using Microsoft Zune software) without difficulty. Now, songs get stuck in the buffer (If they'll load at all) and pictures are very slow to load (or they hang up and won't load at all)
Now onto the troubleshooting I've performed while trying to get to the bottom of this: I've performed 3 different clean installs of Windows on two different Hard Drives as I attempted numerous fixes/repairs and tested uninstalling different programs.
An interesting aside: I did another clean install two days ago and when I installed the latest updates for Windows, I noticed 3 updates cause severe system load (Windows Explorer wouldn't open, computer took about 2 to 3 minutes to load up after getting to the "Starting Windows" Screen, desktop was black instead of loading the desktop image) so I uninstalled those updates, they are:
Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)
Update type: Important
-A security issue has been identified that could allow an attacker to compromise your Windows-based system with Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2446708)
Update type: Important
-A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
Security Update for Microsoft Visual C++ 2010 Redistributable Package (KB2467173)
Update type: Important
-A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
These are all "Important" security updates, so I'm not too eager to leave them uninstalled.
For the internet, I've troubleshooted our connection and found that the router and all of that is working fine (the other computers on the connection aren't having trouble; there doesn't appear to be any correlation between the load issues on my computer and other computers using the network, I have issues when no other computer on the network is active) I've also entered the "Network Address" off of my Ethernet Port, which I read is an important step on some Gigabyte boards.
For the hard drives, I've run check disk (through System Mechanic and TuneUp Utilities 2011, not Windows ChkDsk. No errors were found. All of my hard drives are fairly new (<3 years) and they're all on SATA connections
For the general slowness, I've made sure that all of my drivers are installed. So far the board-specific drivers I've loaded are:
Ethernet Controller, SATA drivers, Realtek HD Audio manager/ driver, ATI chipset/RAID drivers, and USB3.0 controller.
Ok, so to sum it up my biggest issues are a slow/sluggish system, slow access to hard drives, and internet connection issues. Do you guys think that any of this is related to my new hardware? If not, do you have any ideas what might be causing these slowdowns? I read on the Gigabyte "Sticky" for this forum that it is very important to "Load Optimized Defaults" in the BIOS on new boards, I've not done that so I'll try it as soon as I post this. I also read something of concern: The sticky warned never to use @BIOS. This is the program that I used to flash my BIOS (I was having these problems before flashing the BIOS, that's the only reason I flashed it in the first place) do you think I'm okay? I've not noticed any new issues since loading the new BIOS.
If none of this sounds like a problem and I'm just being paranoid, I sincerely apologize for wasting anyone's time. It's just frustrating because these new components are supposed to be "upgrades" but my new system is more troublesome than my old one ever was. It seems like 2 more cores and 4 more gigs of memory should make a computer faster, not slower! I've tried to be as thorough as possible, so I apologize if this post is too long.
As a final piece of data, here are the programs that I usually have installed. As I said, I've been installing and reinstalling Windows, so my load right now is pretty light. I've placed an asterisks in front of the programs that are presently installed.
-Adobe Master Collection CS4 w/ all components * (note, I've disabled the CS4 autoload components, they're not needed)
-MSN Explorer 10 w/ Designer E-Mail *
-Stardock Object Dock Plus 2 *
-TuneUp Utilities 2011 *
-OnOne Perfect Photo Suite 5.5 *
-System Mechanic 10
-Google Chrome *
-Norton 350 v5 *
-Amazon Unbox Video *
-Microsoft Zune *
-Microsoft Silverlight *
-Gigabyte On/Off Charge *
-Amazon MP3 Downloader
-Gigabyte RAID configurer * (I don't use RAID, but it's part of the chipset driver)
-E-On Software Vue 9.5 XStream
-Netwek Lightwave v9.6
-Apple iTunes
-Apple Safari Reader/Browser
-Adobe Photoshop Lightroom
Thanks Everyone for taking the time to read this and for offering your computer wisdom.
Best Regards,