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PC shut off and wont turn on with video card installed

Last response: in Components
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October 5, 2010 11:41:39 AM

I was playing Darksiders when my pc suddenly turned off. Now my pc wont power back on unless I unplug the psu from the video card. My pc powers on with the card still in the pci-e slot as long as the psu cables are not connected to the card, however I cannot use my pc like this of course. My question is did my video card die, or is the problem my psu?

If it helps heres my specs:

sapphire ati radeon 4850 x2
PC Power and Cooling S75CF 750W
Intel Core 2 Duo E8400 Wolfdale @ 4.00ghz
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500)
GIGABYTE GA-EP45-UD3P Motherboard

Running windows 7 64 bit ultimate edition
October 5, 2010 5:18:10 PM

Well the most obvious seems to be something wrong with the PSU. Also you listed having 2 video cards, you might want to try using one card a time to see what happens because I doubt both of your video cards crapped out unless they were being starved of energy somehow.
a b ) Power supply
a b U Graphics card
October 5, 2010 5:41:22 PM

How old is the PSU?
Related resources
a c 144 ) Power supply
a b U Graphics card
October 5, 2010 7:50:42 PM

Do you have two 4850's or one 4850x2?

Work through our standard checklist and troubleshooting thread:
http://www.tomshardware.com/forum/261145-31-read-postin...
I mean work through, not just read over it. We spent a lot of time on this. It should find most of the problems.

If not, continue.

I have tested the following beep patterns on Gigabyte, eVGA, and ECS motherboards. Other BIOS' may be different.

Breadboard - that will help isolate any kind of case problem you might have.
http://www.tomshardware.com/forum/262730-31-breadboardi...

Breadboard with just motherboard, CPU & HSF, case speaker, and PSU.

Make sure you plug the CPU power cable in. The system will not boot without it.

I always breadboard a new build. It takes only a few minutes, and you know you are putting good parts in the case.

You can turn on the PC by momentarily shorting the two pins that the case power switch goes to. You should hear a series of long, single beeps indicating memory problems. Silence indicates a problem with (in most likely order) the PSU, motherboard, or CPU. Remember, at this time, you do not have a graphics card installed so the load on your PSU will be reduced.

If no beeps:
Running fans and drives and motherboard LED's do not necessarily indicate a good PSU. In the absence of a single short beep, they also do not indicate that the system is booting.

At this point, you can sort of check the PSU. Try to borrow a known good PSU of around 550 - 600 watts. That will power just about any system with a single GPU. If you cannot do that, use a DMM to measure the voltages. Measure between the colored wires and either chassis ground or the black wires. Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.

The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.

You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.
http://www.youtube.com/watch?v=5FWXgQSokF4&feature=yout...

This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU.

If the system beeps:
If it looks like the PSU is good, install a memory stick. Boot. Beep pattern should change to one long and several short beeps indicating a missing graphics card.

Silence or long single beeps indicate a problem with the memory.

Insert the video card and connect any necessary PCIe power connectors. Boot. At this point, the system should POST successfully (a single short beep). Notice that you do not need keyboard, mouse, monitor, or drives to successfully POST.

Now start connecting the rest of the devices starting with the monitor, then keyboard and mouse, then the rest of the devices, testing after each step. It's possible that you can pass the POST with a defective video card. The POST routines can only check the video interface. It cannot check the internal parts of the video card.
October 5, 2010 11:22:36 PM

Sorry I have one 4850x2 and the psu is 2.5 years old.
!