I posted this in CPUs, but then realized that this is probably a more appropriate forum.
I bought an ASRock Z68 motherboard a couple of weeks ago, but the A2 and B2 dimm slots never functioned. I returned the motherboard to Newegg, but they denied my return indicating that one CPU socket contact pin is broken and another is bent. This is surprising to me because I was very careful, but I guess I should have inspected the motherboard for damage more closely upon opening it and before returning it. Newegg recommended contacting ASRock and trying to having it covered under manufacturer warranty, but this seems like a longshot. Do you have any suggestions for me?
Thanks,
Rob
I bought an ASRock Z68 motherboard a couple of weeks ago, but the A2 and B2 dimm slots never functioned. I returned the motherboard to Newegg, but they denied my return indicating that one CPU socket contact pin is broken and another is bent. This is surprising to me because I was very careful, but I guess I should have inspected the motherboard for damage more closely upon opening it and before returning it. Newegg recommended contacting ASRock and trying to having it covered under manufacturer warranty, but this seems like a longshot. Do you have any suggestions for me?
Thanks,
Rob