Gateway laptop nv 53 screen problems

Hello,
I have a new gateway nv 53 and on three occasions the screen has gotten a swirly purple tint throughout the screen. The only way to get rid of it is to turn off the computer. I am wondering if this is a product defect or something I can reset myself.
Thanks
1 answer Last reply
More about gateway laptop screen problems
  1. have a external monitor?
    You could try use external monitor, if the same problem exist then you got a defective laptop...
    If not then it probably you got a bad screen on your laptop...
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