Ricoh Caplio R1 - Help Please, what do i do????

Archived from groups: rec.photo.digital (More info?)

Hi

My first time with a digital camera, i have downloaded the software but
can't seem to sort out the Drivers, i plugged in the USB cable to my comp
and the other end to my camera, it said a hardware wizard would pop up [ i
am running Windows XP] and nothing happened. It did say in the manual not
to switch on the camera, so i didn't, i also haven't even tried the camera,
e.g. put in the batteries and started the camera as i wasn't sure if i
should do that because of the hardware wizard not coming up on the screen, i
expect this will cause much laughter here, but honest, as you can see i do
need the very basic help to start me off here, is there someone who will be
kind enough to help me out, thanks in advance and Merry Xmas everyone!

Luv
Sally

Archived from groups: rec.photo.digital (More info?)

"Sally" <noone@nosuchplace.com> wrote in message
news:cqm6kn$nrt$1@news7.svr.pol.co.uk...
> Hi
>
> My first time with a digital camera, i have downloaded the software but
> can't seem to sort out the Drivers, i plugged in the USB cable to my comp
> and the other end to my camera, it said a hardware wizard would pop up [ i
> am running Windows XP] and nothing happened. It did say in the manual not
> to switch on the camera, so i didn't, i also haven't even tried the
camera,
> e.g. put in the batteries and started the camera as i wasn't sure if i
> should do that because of the hardware wizard not coming up on the screen,
i
> expect this will cause much laughter here, but honest, as you can see i do
> need the very basic help to start me off here, is there someone who will
be
> kind enough to help me out, thanks in advance and Merry Xmas everyone!
>
> Luv
> Sally
>
>

Ricoh has a very good customer service department, that will walk you
through the procedure by telephone. Their toll-free number is in the
manual. Last time I checked, they were available 24 hours a day.

Archived from groups: rec.photo.digital (More info?)

Thanks for the suggestion of the Customer Service Dept, it's nice to know it
is there, thanks again!

Hugs
Sally

"Jeremy" <jeremy@nospam.com> wrote in message
newsEHzd.3431$qf5.2959@newsread3.news.atl.earthlink.net...
>
> "Sally" <noone@nosuchplace.com> wrote in message
> news:cqm6kn$nrt$1@news7.svr.pol.co.uk...
> > Hi
> >
> > My first time with a digital camera, i have downloaded the software but
> > can't seem to sort out the Drivers, i plugged in the USB cable to my
comp
> > and the other end to my camera, it said a hardware wizard would pop up
[ i
> > am running Windows XP] and nothing happened. It did say in the manual
not
> > to switch on the camera, so i didn't, i also haven't even tried the
> camera,
> > e.g. put in the batteries and started the camera as i wasn't sure if i
> > should do that because of the hardware wizard not coming up on the
screen,
> i
> > expect this will cause much laughter here, but honest, as you can see i
do
> > need the very basic help to start me off here, is there someone who will
> be
> > kind enough to help me out, thanks in advance and Merry Xmas everyone!
> >
> > Luv
> > Sally
> >
> >
>
> Ricoh has a very good customer service department, that will walk you
> through the procedure by telephone. Their toll-free number is in the
> manual. Last time I checked, they were available 24 hours a day.
>
>