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How to repair hitachi external hard disk drive

Last response: in Storage
October 28, 2012 11:46:21 PM

I dropped a 500 Gb hitachi external hard disk USB 3.0. I haven't been able to open it on three different computers. What is the problem and how can I fix it?
a c 311 G Storage
October 29, 2012 12:38:31 AM

You likely damaged the drive with the drop -- the read/write heads or another key component was probably broken, although if the cable was plugged in when you dropped it -- the USB 3 connector could have been broken. If you cannot RMA it (i.e. it is out of warranty), I would open the case and remove the drive and attach it to an internal sata data and power connector.
October 31, 2012 12:29:31 AM

Thanks guys. Will checkm out amd see what happens.