I can't access ONE folder in my external hard drive

I have a 2TB Western Digital My Book Essential External Hard Drive. One day when i tried to access a subfolder in one of my main folders it asks me to format the hard drive. It was working fine previously and I can access all other subfolders. I tried to search up solutions but got really confused as to how to work with them and now when i try to access the main folder, the message asking me to format my hard drive comes up. I can still access other main folders no problem. I have childhood videos and photos saved in there so if possible I really do not want to risk losing the files by reformatting. But I cannot gain access to it. Can someone please help me out?

I tried to use Testdisk but I have no idea how to use that program and it keeps freezing on me
1 answer Last reply
More about access folder external hard drive
  1. thank you to both! I've backed up all my other data and is currently in the process of finding a good data recovery program. I hope it will be able to get my files back
Ask a new question

Read More

Hard Drives Western Digital External Hard Drive Storage