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Connected but not able to browse IE

Last response: in Networking
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April 1, 2010 7:33:39 AM

I have a friends PC at my house to fix. I have tried for 3 days to access the internet. I connected 3 different ways, all to which say connected but I cannot access IE. Every time I tried it says internet explorer cannot display the web page. All connections are good, signal strength good..etc I tried 2 different connections too. I have DLS and Cable internet, tried both and neither seem to work. Its not just IE its anything that requires an internet connection. Tried to update symantec and cannot find the internet.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Hern Children>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : D6HWD291
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
Physical Address. . . . . . . . . : 00-13-72-07-48-D5

Ethernet adapter Wireless Network Connection 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Compact Wireless-G USB Adapter
Physical Address. . . . . . . . . : 00-1E-E5-23-46-60
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.106
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 24.220.0.10
24.220.0.11
Lease Obtained. . . . . . . . . . : Monday, March 29, 2010 2:52:18 PM
Lease Expires . . . . . . . . . . : Tuesday, March 30, 2010 2:52:18 PM

C:\Documents and Settings\Hern Children>Ping 192.168.1.106

Pinging 192.168.1.106 with 32 bytes of data:

Reply from 192.168.1.106: bytes=32 time<1ms TTL=128
Reply from 192.168.1.106: bytes=32 time<1ms TTL=128
Reply from 192.168.1.106: bytes=32 time<1ms TTL=128
Reply from 192.168.1.106: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Hern Children>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 3ms, Average = 1ms

C:\Documents and Settings\Hern Children>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.



A ping of 98.137.149.56 shows no losses either. I ran malwarebytes, spybot, symantec corporate and it found nothing. Ran hijack this and I couldn't find anything myself out of the ordinary. I cannot get info off that computer to copy and paste unless I waste a disc and burn it :( 

The only thing in hijack this I found odd or have never seen is R1- HKCU\MS\CV\Internet settings, proxyOverride =*.local Not sure if that has anything to do with it not working but to me honestly it seems to be something blocking IE from accessing the internet. All though nothing else connects. Any help would be greatly appreciated!

More about : connected browse

April 1, 2010 2:51:02 PM

Have you tried it wired?
Check the hosts file on the ocmputer and make sure it hasn't been "screwed" with.
C:\WINDOWS\system32\drivers\etc\hosts
There should be nothing in there except the local loop back 127.0.0.1
Check your proxy settings under make sure nothing is set. -
Tools - internet options - conections - lan settings. Make sure the box is not checked.
Also check the IP configuration and make sure everything is set to auto, both IP and DNS.

If you can ping an internet address by IP but not by name then that leads me to believe you have a DNS error somewhere in your config.

I am assuming the other computers on the network are fine.
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April 2, 2010 6:11:06 AM

I tried it wired too, with exact same results.

I haven't got to check the C:\WINDOWS\system32\drivers\etc\hosts yet due to my wife stealing her monitor back :( 

I did check proxy settings and lan was fine.

all the other computers, 3 of them, run fine off same network. I tried DSL and Cable networks too which leads me to believe something inside the computer, some sort of settings, are blocking it... IP config are on auto also.
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April 2, 2010 6:53:45 AM

I'd prefer to see that R1 line end with ProxyOverride = localhost. When you get to look at the Hosts file, as you have Spybot, you may find more than one entry in there. :D  Would you care to post the HJT log?
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