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Mybook external drive

Last response: in Storage
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November 4, 2012 1:23:26 AM

Hello,
plug into computer makes booting sound but doesnt power up...cant retrieve files...contacted company but didnt seem to get anywhere...any ideas?

More about : mybook external drive

a c 79 G Storage
November 4, 2012 1:05:15 AM

It may need a drive-letter manually assigning to it.
With the external drive connected and mains adapter attached:

Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-right panel, find the ribbon which relates to that external drive (no drive letter and it may say "Raw").
Right-click it & choose "Change Drive Letter & Paths"
Click "New"
Choose a letter.
Click 'OK'
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