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Please help about my laptop !

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October 18, 2010 11:27:00 PM

Hey so this is my question. My Dell XPS M1530 laptop started acting all wonky and randomly shut down out of no where. So I did a little research and found out the graphics card in this model was faulty and they were doing a free recall and extending waranty on these for an extra 12 months. So i sent it in and got it back to find out from the service report that they " replaced the system board" which i take is the mother board, but there is nothing checked beside changed graphics card. So i called dell and they told me that all laptop graphics cards are integrated, so that if the mother board was replaced then the graphics gard was also replaced.

Now I have only really worked inside of DESKTOP computers so to me integrated cards are integrated on the mother board and better than integrated cards are added afterwards. Is this not the case with laptops ? I have a NVIDIA GEFORCE 8600 M GT installed in the laptop, which is not the ones called "Integrated blahblah or Accelerator Blahblah" its a realy graphics card. But is it true to replace a graphics card in a laptop you need to replace the whole motherboard ? and vice versa (replacing the mother board replaces the graphics card)

I really need some help understanding this, because if it doesn't mean a new graphics card I will be calling them and demanding that because the graphics card is what caused all the faults in the first place.


Thanks for the help in advanced !! sorry about all the rambling lol

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October 19, 2010 5:13:30 AM

hey there, dont fret :)  you see some laptops come with the gpu on the motherboard itself. my asus lappy said it had a ati3000 m series gpu when i bought it. i was shocked when i couldnt find a card when i opened the case. after doing some research i found out that some motherboards have the gpu on the mobo to save space. this does not compromise the quality of the graphics though. i still manage to play mw with reasonable fps.
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October 19, 2010 10:21:36 AM

Usually it is integrated on the motherboard so when the video is defective the whole thing (motherboard) gets replaced. It is not advisable to open a laptop it will void your warranty.
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a b U Graphics card
a b V Motherboard
October 19, 2010 12:39:28 PM

Your fine. It was fixed, they wont replace it with another faulty one, they aren't in the business to lose money over and over. They learned their lesson. It wasnt the GPUs that were bad it was the chipsets.
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