Cant access a particular website, DNS problem?Linux&Mac,Mozilla&Safari

[capucinenskinautik]

Hello everyone

I am aware this particular question has been asked a lot but all the replies don't fit my problem!

I can't access one particular website I used to access just fine till yesterday afternoon.
I have tried with Mozilla on my laptop (Linux-Ubuntu) and with Safari on my partner's Mac. Same.It loads endlessly.

I read it can happen when you access a website several times from different computers on the same network?

We are on wireless. Our modem/router is the 02 Wireless box II.

I do know that other people can access that particular website (www.scurion.ch )

I read it could be a dns problem? Or I would need to change my MAC address?

I have emptied Mozilla history and cache (including the files) and I don't have a firewall (not with Linux!)

Thanks a lot!

Marine.

 

[sturm]

http://www.scurion.ch/jm/

This is the page that I was automatically forwarded to.

Can you ping the address by name? By IP - 80.74.151.73

 

[capucinenskinautik]

thanks for your reply!

I can't get to http://www.scurion.ch/jm/ either

When i type its IP address (80.74.151.73 ) i get the same results.Is it what you mean by "ping"?

 

[sturm]

Start - Run - cmd
in the black box that opens type - ping www.scurion.ch - then enter
Also try - ping 80.74.151.73 - then enter.
Post results here.

Also in the black box type - tracert 80.74.151.73 to see where the ping is failing at. Post output here.

 

[capucinenskinautik]

Start - Run - cmd
in the black box that opens type - ping www.scurion.ch - then enter
Also try - ping 80.74.151.73 - then enter.
Post results here.

Also in the black box type - tracert 80.74.151.73 to see where the ping is failing at. Post output here.

I don't have "Start-Run-Cmd" or Windows, i have Linux! (Ubuntu) and it's called Terminal...

I can try though
http://www.ubuntugeek.com/ubuntu-network-troubleshooting-tips.html#more-99

 

[capucinenskinautik]

marine@marine-laptop:~$ ping -c 4 scurion.ch
PING scurion.ch (80.74.151.73) 56(84) bytes of data.

--- scurion.ch ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3023ms

AND

marine@marine-laptop:~$ ping -c 4 80.74.151.73
PING 80.74.151.73 (80.74.151.73) 56(84) bytes of data.

--- 80.74.151.73 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3022ms

 

[sturm]

Linux - missed that part
Still works the same just open a terminal window.
You may have to install traceroute as it wasn't installed on mine - ubuntu 9.10

 

[capucinenskinautik]

Ok i've just done Traceroute in Terminal but before putting the results here, do I have to make them a bit more anonymous?

thanks!

 

[sturm]

Ok i've just done Traceroute in Terminal but before putting the results here, do I have to make them a bit more anonymous?

thanks!

You can cut out your external IP if you want. It's more just to see what is blocking the packets. If it stops at a certain IP we can then find out what is on that IP and fix it if its internal. An external IP might not be fixable.

 

[capucinenskinautik]

I just put everything:

marine@marine-laptop:~$ traceroute scurion.ch
traceroute to scurion.ch (80.74.151.73), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 67.678 ms 65.804 ms 64.218 ms
2 * * *
3 10.1.3.245 (10.1.3.245) 46.723 ms 47.307 ms 47.810 ms
4 * * *
5 xe-9-2-0.edge3.London1.Level3.net (212.113.15.69) 55.278 ms 55.969 ms 57.667 ms
6 ae-11-51.car1.London1.Level3.net (4.69.139.66) 70.631 ms ae-21-52.car1.London1.Level3.net (4.69.139.98) 221.303 ms 221.337 ms
7 212.113.16.110 (212.113.16.110) 35.745 ms 30.299 ms 32.111 ms
8 ae0-0.lon-004-score-1-re1.interoute.net (84.233.218.158) 61.842 ms 65.995 ms 66.269 ms
9 ae1-0.par-gar-score-1-re1.interoute.net (212.23.42.21) 62.331 ms 62.037 ms 64.367 ms
10 Gi1-0.gva-004-access-1.interoute.net (84.233.208.41) 82.140 ms 85.010 ms 85.664 ms
11 PO0-0.gva-004-access-3.interoute.net (84.233.208.38) 92.075 ms 92.844 ms 93.590 ms
12 Gi1-0.zrh-jos-access-1001.interoute.net (212.23.43.221) 94.352 ms 95.062 ms *
13 interoute-gig02-cr3.ch-meta.net (80.74.134.10) 95.467 ms 96.786 ms 97.259 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

 

[sturm]

Your ping is getting out but not to the final address. It looks like its an external problem. Give it a day and see what happens on Friday.

 

[capucinenskinautik]

what does it mean, if it is an "external" problem? I can't do anything about it?
I have given my ip address to the website owner who said he wanted to check with his internet provider...

Thank you for your help!

 

[capucinenskinautik]

Oh and I forgot to say, I am using OpenDNS on my computer (since this afternoon)

 

[capucinenskinautik]

It is now working as the website service provider reset the firewall.

Thanks for your help, though!

 

[capucinenskinautik]

Alright guys, i spoke too quickly...it's not working any more

Like I said, the website provider reset the firewall then I could access it without problem.

Interesting: apparently this same website provider couldn't see my IP address anywhere (I gave it to them).

Is it because i use wireless so my IP address is "mobile"?

On my partner's computer (a Mac, using Safari), same trouble (it's working on wireless too)

thank you for your help!

 

[capucinenskinautik]

Ok, I can now access the website using a proxy server, but still looking for a long-term solution...