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Cant access a particular website, DNS problem?Linux&Mac,Mozilla&Safari

Last response: in Networking
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April 1, 2010 2:42:37 PM

Hello everyone

I am aware this particular question has been asked a lot but all the replies don't fit my problem!

I can't access one particular website I used to access just fine till yesterday afternoon.
I have tried with Mozilla on my laptop (Linux-Ubuntu) and with Safari on my partner's Mac. Same.It loads endlessly.

I read it can happen when you access a website several times from different computers on the same network?

We are on wireless. Our modem/router is the 02 Wireless box II.

I do know that other people can access that particular website (www.scurion.ch )

I read it could be a dns problem? Or I would need to change my MAC address?

I have emptied Mozilla history and cache (including the files) and I don't have a firewall (not with Linux!)

Thanks a lot!

Marine.
April 1, 2010 2:55:55 PM

http://www.scurion.ch/jm/

This is the page that I was automatically forwarded to.

Can you ping the address by name? By IP - 80.74.151.73
Related resources
April 1, 2010 3:07:34 PM

Start - Run - cmd
in the black box that opens type - ping www.scurion.ch - then enter
Also try - ping 80.74.151.73 - then enter.
Post results here.

Also in the black box type - tracert 80.74.151.73 to see where the ping is failing at. Post output here.
April 1, 2010 3:13:38 PM

sturm said:
Start - Run - cmd
in the black box that opens type - ping www.scurion.ch - then enter
Also try - ping 80.74.151.73 - then enter.
Post results here.

Also in the black box type - tracert 80.74.151.73 to see where the ping is failing at. Post output here.


I don't have "Start-Run-Cmd" or Windows, i have Linux! (Ubuntu) and it's called Terminal...

I can try though
http://www.ubuntugeek.com/ubuntu-network-troubleshootin...
April 1, 2010 3:16:55 PM

marine@marine-laptop:~$ ping -c 4 scurion.ch
PING scurion.ch (80.74.151.73) 56(84) bytes of data.

--- scurion.ch ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3023ms


AND

marine@marine-laptop:~$ ping -c 4 80.74.151.73
PING 80.74.151.73 (80.74.151.73) 56(84) bytes of data.

--- 80.74.151.73 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3022ms
April 1, 2010 3:21:36 PM

Linux - missed that part
Still works the same just open a terminal window.
You may have to install traceroute as it wasn't installed on mine - ubuntu 9.10
April 1, 2010 3:25:16 PM

Ok i've just done Traceroute in Terminal but before putting the results here, do I have to make them a bit more anonymous?

thanks!
April 1, 2010 3:28:10 PM

capucinenskinautik said:
Ok i've just done Traceroute in Terminal but before putting the results here, do I have to make them a bit more anonymous?

thanks!



You can cut out your external IP if you want. It's more just to see what is blocking the packets. If it stops at a certain IP we can then find out what is on that IP and fix it if its internal. An external IP might not be fixable.
April 1, 2010 3:30:54 PM

I just put everything:

marine@marine-laptop:~$ traceroute scurion.ch
traceroute to scurion.ch (80.74.151.73), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 67.678 ms 65.804 ms 64.218 ms
2 * * *
3 10.1.3.245 (10.1.3.245) 46.723 ms 47.307 ms 47.810 ms
4 * * *
5 xe-9-2-0.edge3.London1.Level3.net (212.113.15.69) 55.278 ms 55.969 ms 57.667 ms
6 ae-11-51.car1.London1.Level3.net (4.69.139.66) 70.631 ms ae-21-52.car1.London1.Level3.net (4.69.139.98) 221.303 ms 221.337 ms
7 212.113.16.110 (212.113.16.110) 35.745 ms 30.299 ms 32.111 ms
8 ae0-0.lon-004-score-1-re1.interoute.net (84.233.218.158) 61.842 ms 65.995 ms 66.269 ms
9 ae1-0.par-gar-score-1-re1.interoute.net (212.23.42.21) 62.331 ms 62.037 ms 64.367 ms
10 Gi1-0.gva-004-access-1.interoute.net (84.233.208.41) 82.140 ms 85.010 ms 85.664 ms
11 PO0-0.gva-004-access-3.interoute.net (84.233.208.38) 92.075 ms 92.844 ms 93.590 ms
12 Gi1-0.zrh-jos-access-1001.interoute.net (212.23.43.221) 94.352 ms 95.062 ms *
13 interoute-gig02-cr3.ch-meta.net (80.74.134.10) 95.467 ms 96.786 ms 97.259 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
April 1, 2010 3:37:28 PM

Your ping is getting out but not to the final address. It looks like its an external problem. Give it a day and see what happens on Friday.
April 1, 2010 3:40:03 PM

what does it mean, if it is an "external" problem? I can't do anything about it?
I have given my ip address to the website owner who said he wanted to check with his internet provider...

Thank you for your help!
April 1, 2010 3:42:42 PM

Oh and I forgot to say, I am using OpenDNS on my computer (since this afternoon)
April 1, 2010 5:27:31 PM

It is now working as the website service provider reset the firewall.

Thanks for your help, though! :) 
April 2, 2010 10:34:45 AM

Alright guys, i spoke too quickly...it's not working any more :( 

Like I said, the website provider reset the firewall then I could access it without problem.

Interesting: apparently this same website provider couldn't see my IP address anywhere (I gave it to them).

Is it because i use wireless so my IP address is "mobile"?

On my partner's computer (a Mac, using Safari), same trouble (it's working on wireless too)

thank you for your help!
April 2, 2010 1:35:54 PM

Ok, I can now access the website using a proxy server, but still looking for a long-term solution...
!