Toshiba external hard disk cannot be installed properly

help-me-pls

Honorable
Nov 5, 2012
1
0
10,510
Hello,
I've used my Toshiba external hard disk 3.0 1TB for a while already but suddenly it doesn't appear on my computer.
It does show up in the device manager.
I tried re-install it again but it said the device cannot be installed properly..
I'm currently using windows 7 32bit.
I've tried chkdsk on the command promp too but it said that "cannot open volume for direct access".
So, can anyone help me solving this? I can't format it coz I got really important stuff in it.

 

RealBeast

Titan
Moderator