Dell Laptop USB 3.0 Port not detecting any devices

My Dell laptop's USB 3.0 USB ports are not detecting any devices connecting to it...although the devices are getting detected on the other USB ports of the same laptop...the funny thing is that the drivers of the USB 3.0 ports are showing installed in the device manager...what should I Do???
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More about dell laptop port detecting devices
  1. what is your laptop full type and model number
    and whats your os and its bit
  2. Did you check the BIOS to see if it is enabled?
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