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Intel SSD series 320, 8MB bug

Last response: in Storage
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November 8, 2012 11:36:31 AM

Hello,

I am the recent victim to dreaded "8MB" bug of Intel SSD 320. This is a known and documented bug (e.g. see here, http://communities.intel.com/message/139866#139866). Even Tom's covered it:
http://www.tomshardware.com/news/intel-bug-ssd-320-seri...

Having spent most of today searching online for a way to recover data, I am under impression that my data is lost permanently because Intel's recommendation is to perform "secure erase" with their "SSD Toolbox" program, which would obviously destroy all data before restoring drive to full capacity.

My question is: is there a way to restore data from this drive in any way? Did anyone hear of a successful recovery data story for Intel series 320?
Or is this going to be another bad luck story?

Thank you and best regards,
Loreia
a b å Intel
a c 317 G Storage
November 8, 2012 1:04:09 PM

Sorry, but I researched this last summer in an effort to recover data for a client, and did not find any method other than a *very* expensive data recovery service.
November 9, 2012 7:44:45 AM

Thanks for the reply.

I was even considering to pay for data recovery, but it looks like this model isn't really supported. The only company claiming to offer such service for Intel 320 is http://gillware.com/. I only found such claims on various forums and article comments, and the link provided is not valid any longer
http://gillware.com/blog/data-recovery-case/solid-state...

That makes me believe it is a bogus claim, just a form of advertising if you will. Especially since their web site has no reference for Intel 320 model. And finally, the are located in the US (as I am in Europe, time and cost of shipping and restoring would be too much). So, that is a definite no-go for me.

Other than that, there seems to be no reports about someone successfully saving data from damned series 320.

I guess I'll just have to accept the harsh reality ...

I just wish computer related media gave Intel hard time over this, instead of almost complete ignoring and silence that this ugly bug received from media.

Regards,
Loreia
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November 9, 2012 7:16:59 PM

We've sent in a couple Intel 320 SSDs with the 8MB bug and had completely successful recoveries with Gillware.

I'm a corporate IT director in the U.S., and our normal data recovery vendor could not handle these SSDs. Gillware did them for less than what we'd typically pay for a hard drive recovery.

We talked to them on the phone. I'd recommend just giving them a call. They'll want to know what bad_ctx errors you got and they'll talk you through it. They'll be able to help.
November 12, 2012 7:58:06 AM

Hi deluxe5,

thanks for info. I will follow your advice.

BR
Loreia
!