Seagate Barracuda 3TB Drive -- Not spinning

Hi everyone,

I've recently built myself a new rig, which includes a Seagate Barracuda ST3000DM001 3TB HDD. The drive is meant as a secondary storage drive, my boot drive being a Crucial M4 128GB Solid State Drive (CT128M4SSD2). Both drives are currently connected through SATA 6GB/s ports.

The problem is that when I start my computer, the Seagate drive starts to spin up, but once a few seconds have passed, it chirps & clicks twice and then stops spinning entirely. Furthermore, when I entered my BIOS (my MOBO is a Asus Maximus V Formula), the drive did not appear under SATA Configuration until recently, and even then only as a 4GB drive (my Crucial drive doesn't appear in my Configuration either, sometimes :??: ). It does, however, appear in my Boot Order options, and I think I set it as primary slave (it's second after my SSD in boot priority).

Looking at Disk Management through Windows 7 Professional, the drive appears as an unknown 128GB drive with unallocated space; I realize that this is the same size as my SSD, but I'm not sure what to make of that fact. When I try to allocate using the GUID partition table format, Windows gives me an I/O error message. The weird part is that the drivers for the Seagate drive install in Windows.

Some of the things I've tried to do are: use another SATA 6GB/s cable, as well as another port; use a SATA 3GB/s cable and port; use a different PSU SATA power cable; flashing the motherboard BIOS to the most updated version; and attempt to upgrade Seagate drive firmware, but can't or don't know how to install on a drive I can't see in Windows. I unfortunately do not own an enclosure for this drive, so can't test it that way yet.

I heard that the particular noise made by my drive is indicative of bad heads. However, I'm trying to avoid RMA and exchange before I exhaust every option. Sorry for writing an epic novel about this problem, but I'm trying to give every detail so nothing is lacking...if anyone can help, please let me know!

For reference, here's a list of my parts:

MOBO: Asus Maximus V Formula w/ Intel Z77 chipset, LGA1155 socket
CPU: Intel Core-i7 3770K Unlocked, 3.5Ghz
RAM: Corsair Vengeance Low-Profile 16GB (4x4GB) DDR3 SDRAM
GPU: EVGA Superclocked+ GeForce GTX 680 PCI-E 3.0x16 2GB Card 02G-P4-2684-KR
Sound Card: Asus Xonar DX 192 KHz 24-bit
CPU Fan: Noctua DH-14 65.0 CFM Cooler
Disc Drive: LITE-ON Black 12X IHBS112-04
Case: Cooler Master HAF 932 ATX Full Tower RC-932-KKN3-GP
PSU: Antec High Current Gamer 750W 24PIN ATX12V HCG-750
Boot Drive: Crucial M4 128GB Solid State Drive CT128M4SSD2
Secondary Drive: Seagate Barracuda 7200 RPM SATA3 64MB Cache 3TB HDD ST3000DM001
7 answers Last reply
More about seagate barracuda drive spinning
  1. You have a dead drive. I hope you backed it up or don't care. Otherwise bend over and grab your ankles. You're about to get screwed and you won't even get kissed.
  2. It's a new drive, so I haven't even been able to put anything on it. I was hoping it wouldn't need to be RMA'd, though... in the case that I do need to send it back, Seagate's warranty only covers exchange, but does anyone know if they would also give me a refund if I asked?
  3. bottle_rocket said:
    It's a new drive, so I haven't even been able to put anything on it. I was hoping it wouldn't need to be RMA'd, though... in the case that I do need to send it back, Seagate's warranty only covers exchange, but does anyone know if they would also give me a refund if I asked?


    Hey I know this is an old thread but I am having the same exact issue with the Seagate 3 TB once showing up as 4 GB in BIOS and well now it won't show up at all. What did you end up doing? Did you manage to recover all of the data off of it?
  4. Keeblet said:
    bottle_rocket said:
    It's a new drive, so I haven't even been able to put anything on it. I was hoping it wouldn't need to be RMA'd, though... in the case that I do need to send it back, Seagate's warranty only covers exchange, but does anyone know if they would also give me a refund if I asked?


    Hey I know this is an old thread but I am having the same exact issue with the Seagate 3 TB once showing up as 4 GB in BIOS and well now it won't show up at all. What did you end up doing? Did you manage to recover all of the data off of it?


    Sorry, the only thing I did at that point was RMA it to Seagate and get a new drive. The drive hadn't even been used when I had the problem, so I had no data to extract.

    I would disconnect the drive so your computer doesn't overwrite anything by accident. Do you know if it's even spinning up, or is it clicking when it spins? Did you delete anything off of the drive or related to the drive?
  5. bottle_rocket said:
    Keeblet said:
    bottle_rocket said:
    It's a new drive, so I haven't even been able to put anything on it. I was hoping it wouldn't need to be RMA'd, though... in the case that I do need to send it back, Seagate's warranty only covers exchange, but does anyone know if they would also give me a refund if I asked?


    Hey I know this is an old thread but I am having the same exact issue with the Seagate 3 TB once showing up as 4 GB in BIOS and well now it won't show up at all. What did you end up doing? Did you manage to recover all of the data off of it?


    Sorry, the only thing I did at that point was RMA it to Seagate and get a new drive. The drive hadn't even been used when I had the problem, so I had no data to extract.

    I would disconnect the drive so your computer doesn't overwrite anything by accident. Do you know if it's even spinning up, or is it clicking when it spins? Did you delete anything off of the drive or related to the drive?



    I disconnected it after the 2nd or 3rd time the computer kept showing no HDD. When I powered up my rig, the 3 TB would spin up and make 2 clicks and then after a second or so, would make a third click. About maybe 5-8 seconds later, there could be no sound heard coming from the 3 TB itself.

    It's strange because I was just working in Photoshop and had the scratch disk set to the 3 TB and then it made some clicking noises and froze access to any HDDs in Windows Explorer. Figured I should reboot to see what would happen and it prevented me from booting back into Windows 7 (even safe mode hanging up at the CLASSPNP.sys). I didn't have an installation CD that night so I left it at "Starting Windows" for a few minutes before giving up. The following morning, I am greeted with a BIOS beep which I looked up is a DRAM failure and my overclock was temporarily reset; one stick of ram was not recognized and my 3 TB that once showed up as 4 GB the previous night during the stuck "Starting Windows" was no longer there. After rebooting, the computer read all of my BIOS settings as normal (overclocked and correct RAM) but this is when my 3 TB started to make the two clicks + one more click followed by spinning down.
  6. Unfortunately Seagate makes consumer products meaning end-of-life products. I had 5 Seagate drives in all kind of variants fail on me. Never a WD though (WD Red is notorious for failing - I felt the heat coming from it my self). So I replaced the WD Red with a Hitachi UltraDesk. Go with Hitachi now. The drives with the currently lowest failure rate.

    Seagate has proven themselves to me over and over again to make crap. Suffering from software problems (i.e. bios lock after software reason for clicking), heat problems for clicking and power failure on the pc as reason for crashed drives. No other drive failed. They all failed within 2 years.

    The WD drives I had for over 8 years. Still running fast og no problems. They also sat in a server. Good stuff. High performance (disregard the recent WD Red though .... hot like the sun. Likely that is the reason for higher failure rate for WDs now)

    May be Seagate is running a good business designing products to die fast from heating problems.

    Pure trick. Can not be a conincidence.
  7. Unfortunately Seagate makes consumer products meaning end-of-life products. I had 5 Seagate drives in all kind of variants fail on me. Never a WD though (WD Red is notorious for failing - I felt the heat coming from it my self). So I replaced the WD Red with a Hitachi UltraDesk. Go with Hitachi now. The drives with the currently lowest failure rate.

    Seagate has proven themselves to me over and over again to make crap. Suffering from software problems (i.e. bios lock after software reason for clicking), heat problems for clicking and power failure on the pc as reason for crashed drives. No other drive failed. They all failed within 2 years.

    The WD drives I had for over 8 years. Still running fast og no problems. They also sat in a server. Good stuff. High performance (disregard the recent WD Red though .... hot like the sun. Likely that is the reason for higher failure rate for WDs now)

    May be Seagate is running a good business designing products to die fast from heating and similar problems. I.e. not running a hard disk business but a consumable business. Stay away from their drives if you're hoping to persist your data onto some kind of storage rather than "a consumable". Seagate is reliable storage similar to a usb key or sd card.

    That is my experience - over several years getting beaten over and over if I had a seagate among my pool of 15+ harddisk drives. Only Seagate have failed ... over a period of 9 years ... and please note ... not just 1 Seagate drive of some sort - whether internal, external, 7200 prm, 5400 rpm, 2.5", 3.5" - but all of them.

    So Seagate equals guaranteed failure in my case, While all other drives still remain after 9 years of use. I.e. WD Black Caviar. Seagate Barracuda's, 2.5" ... 3.5" externals ... dead before 2 years.
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