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Cannot access Iomega prestige external hard disk after system format

  • Hard Drives
  • Laptops
  • Iomega
  • Portable Hard Drive
  • Storage
Last response: in Storage
November 10, 2012 3:42:57 PM

Hi everyone.. I am using iomega prestige portable hard drive superspeed USB 3.0. and it is encrypted( it will ask for password when we connect it to the laptop) and I am using HP pavilion DV6 6C65 laptop. The hard drive worked fine until yesterday. The laptop had some audio issue and I took it to HP service center and they formatted the laptop. Now when I connect the external hard drive to laptop, I can see the iomegaencryptionsetup.exe file, but when I open this file it is not asking me password, instead it is opening application settings window everytime. I have important data in it. Can anyone help me solving this issue. Thank you.

More about : access iomega prestige external hard disk system format

November 10, 2012 4:28:47 PM

there is 2 way
either using the file exe u mentioned
or typing the passward
November 10, 2012 5:32:14 PM

thanks fo your reply.. yes, after opening the file it should ask the password.. But the problem is it is not asking the password, without entering password I cannot access the data. It is opening the application settings window everytime I open the file instead of asking me the password.
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