2TB showing up as 1TB??

[bthugga]

My refurbished computer shows up as 1tb when it has 2tb hardrive


how could this be fixed??

this is the computer :

http://www.newegg.com/Product/Product.aspx?Item=N82E16883113229

 

[mbarnes86]

Hi

Do you have a 1 GB partition on a 2GB drive or a 1GB hard drive ?

assuming Windows O/S
go to Device Manager and see what it says about the hard disk,
Googling model number will show details about hard disk

Or Go to Computer Management then Disk Management

what you do next depends on results

either create extra partition in free space (2GB) (from Disk Management)

or ask seller to provide a 1GB drive ?

regards

Mike Barnes

 

[bthugga]

I have a 2 TeraByte harddrive

when i go into disk management it says it only has 930 GigaBytes of space and theres no partition

I have windows 7 and the computer is

General Spec
Brand
Gateway
Model
DX4860-UR35P (PT.GCPP2.012)
Type
Student/Home office
Form Factor
Tower
Colors
Black
Processor
Intel Core i7-2600 3.4GHz
Processor Main Features
64 bit Quad-Core Processor
Cache Per Processor
8MB L3 Cache
Memory
8GB DDR3
Hard Drive
2TB SATA
Optical Drive 1
DVD+/-R/RW SuperMulti Drive
Graphics
AMD Radeon HD 6570
Audio
Sound card - Integrated
Ethernet
Gigabit Ethernet
Wireless Card
Integrated 802.11b/g/n WiFi CERTIFIED
Power Supply
300W
Operating System
Windows 7 Home Premium 64-Bit

Motherboard
Chipset
Intel H67

CPU
CPU Type
Intel Core i7
CPU Speed
2600(3.40GHz)
L3 Cache Per CPU
8MB
CPU Socket Type
LGA 1155
CPU Main Features
64 bit Quad-Core Processor

Graphics
GPU/VPU Type
AMD Radeon HD 6570

Memory
Memory Capacity
8GB DDR3
Memory Slot (Total)
4
Maximum Memory Supported
8GB

Hard Drive
HDD Capacity
2TB
HDD Interface
SATA

Optical Drive
Optical Drive Type
DVD Super Multi

Audio
Audio Chipset
Integrated

Communications
LAN Chipset
Integrated
LAN Speed
10/100/1000Mbps
WLAN
802.11b/g/n Wireless LAN

Front Panel Ports
Front USB
2 Front, 2 Top USB 2.0
Front Audio Ports
2
Card Reader
Yes

Back Panel Ports
PS/2
2
Video Ports
1 VGA, 1 HDMI
Rear USB
6 x USB 2.0
RJ45
1 port

Expansion
External Bays
(1/2) 5.25" ODD
PCI Slots (Available/Total)
(1/1) PCI-E x16

Mouse
Mouse Type
Gateway Optical Mouse

Keyboard
Keyboard Type
Gateway Multimedia Keyboard

Physical Spec
Dimensions
15.8" x 12.6" x 7.1"

 

[fzabkar]

Your problem sounds very much like Gigabyte's BIOS bug. Perhaps the same solution will work for you.

See Q2:
http://www.users.on.net/~fzabkar/HDD/HDD_Capacity_FAQ.html

 

[bthugga]

how would i get hdat2??

i think that would be the solution