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Odd cd-rom problem

Tags:
  • Prebuilt
  • Dell
  • CD-Rom
  • Systems
Last response: in Systems
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Anonymous
August 13, 2010 5:32:12 PM

Hello,
I'm working on a Dell optiplx gx280 and the cd-rom will not open. It makes a sound like the tray wants to open but it seems it lacks the juice. I swapped the stock cd-rom with a different one thinking it was a shot drive, and the same problem occured. I'm perplexed. I reseated all connections and the problem persists. Any ideas?

Thanks

More about : odd rom problem

Anonymous
August 13, 2010 5:39:32 PM

I don't know why it should happen with two different drives unless the power supply voltage is down -- but you'd notice other symptoms more serious than this.

Assuming the second drive is the same model as the first:

Could be belt slippage or the puck (probably magnetic) is sticking to the drive hub.

Clean the belt.

The puck issue can be fixed with a layer of adhesive tape.

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Anonymous
August 13, 2010 5:42:10 PM

Thanks for the quick reply, but the problem persists with two seperate cd-rom drives. It seems unlikely to me it could be something internal on the respective cd-roms.
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Anonymous
August 13, 2010 5:45:20 PM

Sorry my revised answer attempts to address that (I misread your post originally).
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