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Boot Error and Undetected WD10EARX

Last response: in Storage
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November 13, 2012 6:20:56 PM

When i try to boot from the drive i get the following error;

"Reboot and Select proper Boot Device or Insert Boot Media into Selected" or something along those lines

I'm using an ASUS p67 motherboard. Ive reseated and changed around the SATA and Power connections, as well as cleared the CMOS. I still get this error.

From what i can tell the drive doesn't spin up when the computer is switched on.

I tried booting to a Linux Live USB drive but from there the drive wasn't shown at all.

Is the drive dead completely or is it fixable? if it isn't fixable, is the data recoverable?
a c 323 G Storage
November 13, 2012 9:36:43 PM

If the drive doesn't spin up, or attempt to spin up, then the PCB is most probably faulty. One possible exception is if the drive is configured to Power Up In Standby (PUIS), either via an ATA Set Features command, or via the PM2 jumper.

Intel P67 chipsets have a known SATA bug, but I don't believe this prevents the drive from spinning up.

Have you examined the chips for any visible damage?
November 22, 2012 7:17:23 PM

no visable damage. connected it to another mobo/powersupply, no change. seems busted. if the PCB is at fault, can the data be recovered?
a c 323 G Storage
November 23, 2012 1:38:21 AM

PCB faults are the easiest to solve.

However, most modern HDDs store unique, drive specific "adaptive" information in a serial EEPROM chip. This chip, or its contents, needs to be transferred from patient to donor. In WD drives, this chip is usually located at U12.

The following PCB suppliers offer a firmware transfer service, either for free, or for US$10:

http://www.donordrives.com
http://www.onepcbsolution.com
http://www.hdd-parts.com

I would advise that you avoid those suppliers who don't tell you that a board won't work without modification. Often they will attempt to obscure the requirement for a firmware transfer by deceptively describing their products as being "for data recovery only".

Alternatively, if you are not adept at soldering, your local TV/AV repair shop should be able to transfer the chip for you.

Onepcbsolution.com also offer a firmware transfer service for US$20 if you have purchased your board from a different supplier:

http://onepcbsolution.com/firmware-xfer-without-pcb.htm...

Some PCBs do not have a discrete serial flash memory chip. Instead they store the adaptive data inside the Marvell MCU (the largest chip). In this case you will need a "PCB adaptation" service.

The following PCB supplier includes such a service for free:
http://www.donordrives.com/services
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