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VAIO VPCM126AG cannot read HP DVD RW Ext.

Last response: in Components
a b α HP
October 27, 2010 3:48:02 PM

Dear all,
my VAIO cannot read my ext. HP DVD RW LightSribe... It is successfully and automatically installed at first, but whenever I put the CD/DVD inside, suddenly the notebook lose its recognition... then the DVD R just spin a few times and won't read the DVD/CD...i've tried using this ext. DVD R on another laptop and it just works perfectly! When I open the device manager, it reads: Windows has stopped this device because it has reported problems. (Code 43)
Can anyone help me?
a b α HP
October 28, 2010 3:13:12 PM

Code 43 means that the device has failed in some way or another. I'd get in touch with HP and see what they have to say, especially if it is still under warranty.