Cant access second hard drive

Hey everyone, I am trying to restore my girlfriends hard drive and I have it plugged in as my secondary drive and it shows up in windows explorer but when I click on it the computer just keeps thinking and cant access it. All I am trying to do is save the files off of it but I cant get into it. It shws in device manager but it wont load up when I click on it and I cant right click on it because it just sits and thinks. When I go into device manager same thing happens it wont load up. I downloaded a recovery program but when I try to load the program it freezes because it cant access that drive. Any ideas? Oh and its a serial ata drive from a laptop plugged into a pc. The drive shows up with a letter but when you click on the drop down arrow on the left it just sits and thinks.
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  1. The operating system on the laptop is exactly the same as the operating system on your desktop ? Both 32 bit or 64 bit , both Windows 7 , Vista or XP ?
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