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External hard disk not oppening

Last response: in Storage
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November 16, 2012 1:04:51 PM

Hello,
I have a 500 GB external hard disc, that is 2 yrs old but it was working properly. The next day after using it, it is not opening. Some time hard drive icon is seen but it does not appear in my computer and some time it appears but does not open and say hard drive L is not accessible.
Please any one can help me i have some important files and my kid pic too.
a c 119 G Storage
November 17, 2012 2:33:43 AM

Sounds like it could be a loose connection aand if you check all the external wires to make sure that they are all secure then you could consider that there could be something loose inside the external box.
!