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Data recovery from damaged external hard disk

Last response: in Storage
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November 16, 2012 1:44:35 PM

can somebody tell me how to recover data from a damaged external wd hard disk :cry: 
a c 88 G Storage
November 16, 2012 1:51:50 PM

what kind of damaged?
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a b G Storage
November 16, 2012 1:57:19 PM

Physically damaged? There's probably nothing you can do. A drive has to be working to copy data from it, if you killed it it's dead.
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a b G Storage
November 16, 2012 2:56:28 PM

If the drive is still spinning you may be able to recover data by using commercially available software. If not, the platters may need to be removed and re-mounted in a working HDD. This is VERY expensive so you will need to put a value on your data. We all learn to backup the same way.
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November 17, 2012 6:04:33 PM

thanks guys...........and can you please tell me how much this will cost me..........
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a c 288 G Storage
November 17, 2012 7:01:34 PM

@othangba, you need to provide much more information.

Does the drive spin up or make any sound or vibration, however soft?

What is the model number? Some models (eg Essentials) are encrypted while others (eg Elements) are not.

Is it a Passport or a My Book? Is it powered from the USB port, or is it powered from an AC adapter? USB 3.0 or USB 2.0?

Did you drop it? Overvolt it?

Be aware that many WD users are reporting physical connection problems with the USB connector.
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November 18, 2012 2:22:28 PM

its powered from the usb port....usb 2.0
yes i did drop it after that its not working.....the drive spins and makes little noise.......i dont knows the model number........
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a c 288 G Storage
November 18, 2012 5:11:06 PM

Sounds like head or media damage ...
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a b G Storage
November 19, 2012 3:04:06 PM

othangba said:
its powered from the usb port....usb 2.0
yes i did drop it after that its not working.....the drive spins and makes little noise.......i dont knows the model number........

Is that "little noise" a steady clicking sound? If so, you've just encountered what's known as the "click of death." It's the drive head trying to seek to the beginning of the drive and failing, then the motor quickly snaps back into place (clicking as it does so) and trying again.

Given that you dropped the drive, I'd say it's pretty safe to say your drive is toast and you won't be getting anything off it. Probably a "head crash" which means the drive head made contact with the sensitive platters and damaged them.

If you want a shot at getting your data back, you'll need a specialist. Expect to pay hundreds of dollars.
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November 20, 2012 2:59:45 PM

willard said:
Is that "little noise" a steady clicking sound? If so, you've just encountered what's known as the "click of death." It's the drive head trying to seek to the beginning of the drive and failing, then the motor quickly snaps back into place (clicking as it does so) and trying again.

Given that you dropped the drive, I'd say it's pretty safe to say your drive is toast and you won't be getting anything off it. Probably a "head crash" which means the drive head made contact with the sensitive platters and damaged them.

If you want a shot at getting your data back, you'll need a specialist. Expect to pay hundreds of dollars.


thanks man......
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February 20, 2013 4:45:35 PM

hi yes i can tell u
first you buy a new drive connect it to the pc.
second you connect you damage hard drive but it slave only not full wire only slave.
now download or get it the Cd from shop or home ''the data recovery'' software if your hard drive is in progress they can also show the partition on your new hard drive.
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a b G Storage
February 21, 2013 4:44:53 AM

Quote:
Can your external hard drive still be detected by a computer or laptop?
If it can, your drive is only logically damaged and can be fixed by formatting.

There are plenty of failure modes for HDDs that allow them to still be detected while physically damaged. Also, spam somewhere else.
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January 9, 2014 12:21:58 PM

fzabkar said:
Sounds like head or media damage ...


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January 9, 2014 12:23:14 PM

fzabkar said:
Sounds like head or media damage ...


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January 20, 2014 2:27:42 PM

After you connect the external hard drive to computer, does it shown as a drive letter on computer? If not, you may go to device manager and then assign a drive letter to it
http://goo.gl/B7crmP

After that, you can try to recover data from it with data recovery tool, see this guide
http://goo.gl/nSGGTL

Sometimes virus may also cause problem on the external hard disk, so you may scan the hard disk with free anti-virus software, Microsoft Security Essential and AVG free are recommended
http://goo.gl/r2w2uK
http://goo.gl/byvPsq



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January 20, 2014 7:23:04 PM

Is it still recognized by your computer? If it is, you may still have chances to get back your wanted data back with a data recovery tool. So, just select one over the internet as soon as possible.
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January 21, 2014 11:47:41 PM

If it is logical damaged (not physical damaged), you can try data recovery software to restore lost files from your hard disk.
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June 11, 2014 1:38:24 AM

I have a problem kinda similar to his, the external HDD is on it spins with no clicking noise and shows up on my computer, but when I try to access it a message shows up saying I/O error any suggestions?
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