Data recovery from damaged external hard disk

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ram1009

Distinguished
Jun 28, 2007
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If the drive is still spinning you may be able to recover data by using commercially available software. If not, the platters may need to be removed and re-mounted in a working HDD. This is VERY expensive so you will need to put a value on your data. We all learn to backup the same way.
 
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fzabkar

Judicious
Sep 22, 2010
9,379
748
36,390
@othangba, you need to provide much more information.

Does the drive spin up or make any sound or vibration, however soft?

What is the model number? Some models (eg Essentials) are encrypted while others (eg Elements) are not.

Is it a Passport or a My Book? Is it powered from the USB port, or is it powered from an AC adapter? USB 3.0 or USB 2.0?

Did you drop it? Overvolt it?

Be aware that many WD users are reporting physical connection problems with the USB connector.
 
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O

othangba

Honorable
Nov 16, 2012
4
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10,510
its powered from the usb port....usb 2.0
yes i did drop it after that its not working.....the drive spins and makes little noise.......i dont knows the model number........
 
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willard

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Nov 12, 2010
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Is that "little noise" a steady clicking sound? If so, you've just encountered what's known as the "click of death." It's the drive head trying to seek to the beginning of the drive and failing, then the motor quickly snaps back into place (clicking as it does so) and trying again.

Given that you dropped the drive, I'd say it's pretty safe to say your drive is toast and you won't be getting anything off it. Probably a "head crash" which means the drive head made contact with the sensitive platters and damaged them.

If you want a shot at getting your data back, you'll need a specialist. Expect to pay hundreds of dollars.
 
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O

othangba

Honorable
Nov 16, 2012
4
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10,510


thanks man......
 
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H

huzaifa kaif

Honorable
Feb 20, 2013
2
0
10,510
hi yes i can tell u
first you buy a new drive connect it to the pc.
second you connect you damage hard drive but it slave only not full wire only slave.
now download or get it the Cd from shop or home ''the data recovery'' software if your hard drive is in progress they can also show the partition on your new hard drive.
 
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willard

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Nov 12, 2010
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Can your external hard drive still be detected by a computer or laptop?
If it can, your drive is only logically damaged and can be fixed by formatting.
Click to expand...
There are plenty of failure modes for HDDs that allow them to still be detected while physically damaged. Also, spam somewhere else.
 
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T

TC22

Reputable
Jun 11, 2014
1
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4,510
I have a problem kinda similar to his, the external HDD is on it spins with no clicking noise and shows up on my computer, but when I try to access it a message shows up saying I/O error any suggestions?
 
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DeNachtwacht

DeNachtwacht

Distinguished
Jan 13, 2014
43
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18,565
GetDataBack is a tool that will work if the drive is still being detected. There is also a free trial available which you can use to see if the program works. First: check if you formatted the disk in NTFS or FAT32, because there are 2 versions of the tool. Good luck!
 
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