Hi, I have just installed the Sapphire HD 5850 TOXIC edition. I was surprised that I cannot adjust the fan speed, it is set at 100% running all the time, and pretty loud and obtrusive. I've done all the things I can think to correct this including getting the latest catalyst drivers, updated the bios of the card and the motherboard, removed all old drivers.
I contacted the Sapphire help desk with this problem and got this response from their support staff:
For the fan speed, HD4850Toxic model can not adjust fan speed. It's runing full speed at all time. It's original designed. If you think fan has hardware issue, please contact your reseller for hardware checking too. Thank you.
Can anyone else confirm or deny this, that the fan speed is supposed to run at full blast all the time on the 4840 TOXIC edition?
Okay, I got an answer from Sapphire. They were talking about the 4850 TOXIC, not the 5850 TOXIC. They have confirmed that the fan is supposed to adjust according to temperature. Mine however, does not. Any ideas?