My laptop is constantly losing its internet signal

goog55

Distinguished
Jul 7, 2010
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18,510
Hello,
my laptop (toshiba) is constantly losing my internet signal. It's not my router because I have a dell too it doesn't happen. What can I do to fix this?
 
G

Guest

Guest
Presumably wireless. Could try updating the driver for the wireless adapter.

If the computers are in different rooms it could be the channel -- the frequencies the channels represent vary in quality depending on environment. The Toshiba may also be closer to a source of interference -- cordless phone base and video sensder are frequent culprits (move them away from router or computer). As are neighbouring wifi -- choose a channel 5 stops from strongest neighbour.
 

goog55

Distinguished
Jul 7, 2010
3
0
18,510
Presumably wireless. Could try updating the driver for the wireless adapter.

If the computers are in different rooms it could be the channel -- the frequencies the channels represent vary in quality depending on environment. The Toshiba may also be closer to a source of interference -- cordless phone base and video sensder are frequent culprits (move them away from router or computer). As are neighbouring wifi -- choose a channel 5 stops from strongest neighbour.


That was my first thought but I haven't been able to find out where to download a driver from. Both laptops are in the same room, and wireless modem is upstairs.

Thanks for the tip! :)
 
G

Guest

Guest
see if you can identify which chipset the adpter uses --- see Device Manager. If Toshiba site unhelpful look for a generic driver for the chipset.
 

goog55

Distinguished
Jul 7, 2010
3
0
18,510
see if you can identify which chipset the adpter uses --- see Device Manager. If Toshiba site unhelpful look for a generic driver for the chipset.
I did download the driver, it still wasn't great but I wasn't losing it as it as much before. I moved the wireless router to another room, haven't had a problem since. So I am guess the line in the other room wasn't very good. I haven't had any problems now, and been few days. Thanks for your tip!
 

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