Sign in with
Sign up | Sign in
Your question
Solved

EHD Running in 3.0 but not in 2.0 plain/combo ports

Last response: in Storage
Share
November 25, 2012 2:10:18 AM

As mentioned on the name
i have a hard disk wd 1tb that is running smothly with all usb 3.0 ports
whereas its not working in any of usb 2.0 ports already checked in more than 15 systems.....

I guess power issues? Probably


What possibly could have happened????

How can this be fixed???
November 25, 2012 2:15:45 AM

Could be a controller issue. What is the model # of your motherboard
m
0
l
November 25, 2012 2:28:30 AM

I have a dell XPSL502x

Motherboard ==> Dell Inc.
Model ==> 0MY6GN A00
m
0
l
Related resources
November 25, 2012 5:15:56 PM

Can this problem Be fixed??????
m
0
l
a b G Storage
November 25, 2012 6:24:15 PM

RMA but honestly if USB3 is operational over USB2, whats the concern?
m
0
l
November 26, 2012 7:26:24 AM

old systems dont have usb 3.0 thats the concern...

So data transfer problems occur....
m
0
l
November 26, 2012 4:01:01 PM

Buddy Previously for almost for last 2 months it was working fine ......

But all of a sudden it screwed.....

I just want to know what problem it might have had....

i reported wd support they said its a new case for them & will Try to solve the problem or replace mine with a new one....
m
0
l
a b G Storage
November 26, 2012 6:02:12 PM

Could be a faulty case or connector that is internal to the unit or some other faulty component.
m
0
l
November 26, 2012 6:34:37 PM

ELMO_2006 said:
Could be a faulty case or connector that is internal to the unit or some other faulty component.



First of all Thankssss to Everybody For helping me


@ELMO_2006 ==> Brother plz explain how can a working unit can become a "faulty case or connector" without any external damage or jerks.....

Anyways thanksss
m
0
l
a b G Storage
November 26, 2012 7:18:22 PM

Happens more often than not, its the luck of the draw! Sometimes you end up with a lemon.

As long as WD is replacing the unit, kudos!
m
0
l
November 27, 2012 1:44:04 AM

They Are Doing But Will Take More Than A Month!!!!!!!!!!!!!!!!!!!!!!!!! :cry:  :cry:  :cry:  :cry:  :cry: 
m
0
l

Best solution

a c 303 G Storage
November 27, 2012 9:39:36 PM

WD's forums are full of people reporting physical connection issues with the USB connector.

Could it be that there is a break at one or both of the USB 2.0 Data+ or Data- pins?

http://pinoutsguide.com/Slots/usb_3_0_connector_pinout....
http://pinoutsguide.com/PortableDevices/micro_usb_3_con...
Share
a b G Storage
November 27, 2012 10:13:12 PM

From what I read and heard WD has used plastic connectors that tend to loosen or break if disconnected/connected from the housing. Who knows really what happened unless someone cracks open the case which in turns voids the warranty and you are SOL!
m
0
l
November 28, 2012 12:17:03 PM

Best answer selected by pranavburnwal.
m
0
l
!