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External hard drive

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November 26, 2012 2:40:00 PM

Hello,
I dropped my external hardrive now there is a clicking sound coming from it like a stuck record my mate says it is off track how do I get it on track.Kind Regards Alan

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November 26, 2012 2:40:22 PM

Hello,
I dropped my external hardrive now there is a clicking sound coming from it like a stuck record my mate says it is off track how do I get it on track.Kind Regards Alan
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a c 324 G Storage
November 26, 2012 3:45:36 PM

That clicking is probably the read/write heads that were likely damaged in the drop, very likely if the drive was active when dropped. It's not something that you can repair and if you can still get the drive to work remove any important data and back it up right away.
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a b G Storage
November 26, 2012 3:57:07 PM

the hard drive spindle head has hit the magnetic platter making a nice round scratch
the head is stuck in that scratch making noises
you cant repair the drive as the magnetic platters are being scratches, in time the scratch will develop into bad sectors (rust) and the drive head can't move out of the scratch

time to get a new drive my friend, and be more carefull next time
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November 27, 2012 7:59:07 PM

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  • External hard drive
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