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Seagate 2TB External HDD Problem

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November 28, 2012 2:06:05 PM

I have a Seagate External Drive 2TB ST320005EXA101-RK. My problem is this, it currently has 1.1 TB of files on it. It keeps asking me to format the drive all of a sudden when i plug it in now and when i go to my computer to look at it it only shows the drive letter and no capacity bar. I went to computer management/storage and it does not show it as NTFS, it shows it as being RAW, and it will not let me doing anything to change that. I thought possibly the drive went bad to i used a few tools to recover the files i.e. Lauch Data Recovery and Paragon Partition Manager, nothing is working. I have also have used SeaTools for Windows to check the drive and all tests including the long test shows the drive passed. Am I missing something ? Why can i not recover the files, why is it RAW and why does it not show properly in My Computer. Any other info needed to help with this can be provided and any help will be much appreciated.
a b G Storage
November 28, 2012 2:14:03 PM

I would take the drive out of the enclosure, if you can, and connect it directly to a SATA port on your motherboard, including power, and see if Windows sees it properly
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a b G Storage
November 28, 2012 3:00:57 PM

Sounds very much like a corrupted drive to me. Probably not physically damaged, but odds are pretty good that your data is gone. I've become less and less satisfied with Seagate over the years. Ten years ago when I started using them, they were a great alternative to Maxtor and the like (oh my god how I hated Maxtor), but these days the drives just don't seem very reliable.

In the last year, I've had my drive fail, get replaced (charged $20 by Seagate to do it), then have the replacement fail. Not planning to buy any more Seagate drives.
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November 28, 2012 3:34:28 PM

I did take it out of the enclosure, it didn't make a difference. The drive does pass all tests.....the only test i can't do is a CHKDSK since wondows isn't seeing the drive. I really at this point just want to try to recover the data, any suggestions ? Launch Data Recovery isn't seeing the drive to get the data.....any other software ?
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a b G Storage
November 28, 2012 3:37:47 PM

every second the drive is on you risk losing some of the data thats on it

if the data is such that you cannot live without it, keep it turned off and send it to a professional data recovery service
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a b G Storage
November 28, 2012 4:11:50 PM

dingo07 said:
every second the drive is on you risk losing some of the data thats on it

if the data is such that you cannot live without it, keep it turned off and send it to a professional data recovery service

Best advice you can give on data recovery. Yes, you can do it yourself, but most people do more harm than good and permanently destroy data that a recovery specialist could have saved.

If the data is critical, take it to a specialist. If it's "nice to have" then do it yourself. If the data isn't that important, RMA the drive and stop buying Seagate.
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