Archived from groups: microsoft.public.windowsxp.configuration_manage (
More info?)
Hi Gordon,
So you are saying you reinstalled System Restore and the problem
persists, correct?
--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/
Gordon Nelson wrote:
> Bert--
>
> I have followed your system restore link and also looked
> at the event viewer. I think I am getting in over my head
> and I believe in my gut that there are a number of
> interrelated problems that are tied together down in the
> bowels of the operating system. (WinXP OEM with all MS
> service packs and updates.)
> I am inclined at this point to reinstall the OEM OS and
> then download all the updates, etc., again.
>
> Alternatively, I could go out and buy a MS WinXP
> upgrade/SP2 disk and go with that.
>
> I have unloaded and removed all of the Symantec software
> and am still unable to reinstall Norton Internet
> Security, etc. Otherwise, everything works OK. As best I
> can tell, I have not lost any data. If I do a repair
> reinstall over the existing installation (OEM) what kind
> of problems do I have?
> "Bert Kinney" <bert@NSmvps.org> wrote in message
> news:eFdpgqCdFHA.132@TK2MSFTNGP10.phx.gbl...
>> Hi Gordon,
>>
>> I was hoping that would work. The next step would be to
>> reinstall System Restore. The only downfall is that all
>> restore points will be purged in the process. But if SR
>> don't work it doesn't matter anyway. How to reinstall System
>> Restore.
>>
http://bertk.mvps.org/html/tips.html#ReinstallSR
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://dts-l.org/
>>
>> Gordon Nelson wrote:
>>> Bert--
>>>
>>> Thanks for the help, but it didn't work. Same error
>>> message as before. I would welcome your guidance on the
>>> next step, assuming there is one. Have a good one.
>>>
>>> Gordon Nelson
>>>
>>> "Bert Kinney" <bert@NSmvps.org> wrote in message
>>> news:Oo2CwE7cFHA.2124@TK2MSFTNGP14.phx.gbl...
>>>> Hi Gordon,
>>>>
>>>> Navigate to C:\WINDOWS\system32\Restore folder and
>>>> rename rstrui.exe to rstrui.xxx.
>>>> System File Protection should replace it. If it is
>>>> replaced click on it and test System Restore.
>>>>
>>>> --
>>>> Regards,
>>>> Bert Kinney MS-MVP Shell/User
>>>> http://dts-l.org/
>>>>
>>>>
>>>> Gordon Nelson wrote:
>>>>> When I try to create/change a restore point, I get an
>>>>> error box labeled "System Restore Application."
>>>>>
>>>>> The message in the box says: System Restore
>>>>> Application has encountered a problem and needs to
>>>>> close. We are sorry for the inconvenience."
>>>>> It is suggested that an error report be sent to
>>>>> Microsoft, which I have done on several occasions.
>>>>>
>>>>> The "details" of the problem show that the Application
>>>>> Name is rstrui.exe.
>>>>> Does anybody know of a knowledge base article that
>>>>> deals with this problem? Better yet, tell me how to
>>>>> fix it.
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