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Tom's Hardware > Forum > CPU & Components > Power Supplies, Cases & Mods > [Solved] PC losses power? Please help. :cry:

[Solved] PC losses power? Please help. :cry:

Forum CPU & Components : Power Supplies, Cases & Mods [Solved] PC losses power? Please help. :cry:

Best answer from deadjon.

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Firstly i suspect this is a Power Supply problem, thus i am posting it here, if it is not correct feel free to move it. :)

Here is my problem:

My PC startup fine, runs my Windows 7 ultimate, everything perfect.
As soon as I try to play a game like for instance COD4, WoW, Guild wars, etc. it launches and then after a min or two of game-play my PC just totally loses power, no errors, no nothing, just a dead computer. If I don't play anything and just browse or watch a movie its fine, but it seems to me that anything I run that uses my PC's Graphics card causes it to die. I can leave my PC running through the night without any problems, but as soon as n run something it loses power.

Also I recently installed new Nvidia drivers, but I am not sure if it is possible for software to cause a total PC shutdown.

Also i have checked my power source and everything else stays powered, including my screen (Although it is plugged into the wall not my Power Supply) and Ive thus excluded the possibility of power failure.

My theory is that perhaps my Power Supply is broken and as soon as the GPU kicks in it draws to much power and then cuts of my whole systems power? Is this possible? Mite anyone else have a different explanation or share the same problem?

Any advice or help would be much appreciated. Thank you in advance. :)

Reply to PolarCat
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Check your GPU temps. If they seem fine your diagnosis could well be correct. If you have available Onboard gfx, disable your GFX card and try running a game. If it works (obviously badly) then we can narrow it down to GFX card or PSU. If the GFX card is running nice and cool, drivers are fine etc, then we can then narrow it further to the PSU. Whats the specs of your machine?

------------------------------ Core i5 2500k @ 5.02ghz 1.51v 8 Hours Prime95 Stable (@ 4.6Ghz 24/7) w/ Phanteks PH-TC14PE, ASUS P8Z68-V-PRO , 8GB Corsair Vengance White, Sapphire R7870 2GB @ 1250/1450, WD Caviar Black 640GB
Reply to deadjon

Thank you I will give it a go.

My Specs are:
Intel Core 2 Duo 2.66Ghz
Nvidia 8600GT
2 x 2Gig RAM

And i currently have a 550Watt Power supply.
I really the PC is getting a bit old now, but like I said, it never had this problem before, only started recently.

Reply to PolarCat

http://img811.imageshack.us/img811/5306/tempf.jpg

Here are the Temp's I got.
Although I used PS CS3 now to create the 'Printscreen' and my PC didnt lose power, im pretty sure PS uses the GPU. :sweat:

Reply to PolarCat
Best answer

Ouch, your core temps are massive on your CPU!

You need to Reseat your heatsink and also reapply thermal paste, as soon as you play a game those CPU temps are going to go past the limit.

Its obvious what the issue is now :)

------------------------------ Core i5 2500k @ 5.02ghz 1.51v 8 Hours Prime95 Stable (@ 4.6Ghz 24/7) w/ Phanteks PH-TC14PE, ASUS P8Z68-V-PRO , 8GB Corsair Vengance White, Sapphire R7870 2GB @ 1250/1450, WD Caviar Black 640GB
Reply to deadjon

Thank you very much, I don't currently have thermal paste here, but i will go fetch some tomorrow and reapply. I will post here tomorrow if it worked or not.

Thank you again for the help ^^

Reply to PolarCat

Good, hopefully after you have reseated and reapplyed your idle temps should drop to around the 30 - 40 degrees C mark. That'll sort you out :D. Happy to help matey.

------------------------------ Core i5 2500k @ 5.02ghz 1.51v 8 Hours Prime95 Stable (@ 4.6Ghz 24/7) w/ Phanteks PH-TC14PE, ASUS P8Z68-V-PRO , 8GB Corsair Vengance White, Sapphire R7870 2GB @ 1250/1450, WD Caviar Black 640GB
Reply to deadjon

if that isnt fixing it, possibly your power supply is at fault. whats the model of your power supply?

Reply to shovenose

Suggest you download OCCT and once you have reinstalled your Heat Sink w/ new thermal paste (be sure to remove all traces of old stuff 1st w/ isoprophyl alcohol).

Run OCCT's CPU and GPU tests and monitor the temps throughoput the 60 minute tests. Look at the temp / voltage graphs upon conclusion to chgeck for any voltage anomalies..

------------------------------ If a man speaks in the forest and no woman hears him, is he still wrong ?
Reply to JackNaylorPE

Also if you havnt done it before, look at a guide showing how to remove the old thermal paste and apply new. Some people get this wrong (you dont need to use the whole tube of AS5) You also might want to clean dust from the heatsink/fan and make sure the fan is actually spinning.


Message edited by iam2thecrowe on 11-15-2010 at 02:59:47 AM
Reply to iam2thecrowe

CPU overheat ought to trigger the mobo's alarm (same piezo that beeps when your machine posts) before a shutdown.
You said you have a "550W" PSU, but not the brand or model. If it's a Diablotek or other Chokemax, it could still be part of the problem.

Reply to jtt283

Thank you very much everyone for your replies.
The paste seemed to have done the trick, my PC now runs at a cool 33°C in idle, and goes up to about 40°C while I'm gaming. ^^

Also thank you for reminding me that i had to properly remove the old paste, got some alcohol and it worked like a charm. :)

As for what brand my PSU is, I am from South Africa, and yes I realize it is mostly a UK site but I find it useful so I use it. :P
And I think the PSU is some imported "thing" the name not being worth the mention, its still running perfect now tho. :)

Once again thank you to everyone for there input, and have a great day. ;)

Problem Solved. :D

Reply to PolarCat

Just be aware that there are pleanty of cheap PSUs on the market that massively overstate their power.

Reply to Plumble

Thank you, I'll keep that in mind, luckily my PC isn't that power demanding.
And I've had this PSU for a while now and its seems to be running fine. :)

Reply to PolarCat

Glad I could be of help mate, happy your issues been resolved :)

------------------------------ Core i5 2500k @ 5.02ghz 1.51v 8 Hours Prime95 Stable (@ 4.6Ghz 24/7) w/ Phanteks PH-TC14PE, ASUS P8Z68-V-PRO , 8GB Corsair Vengance White, Sapphire R7870 2GB @ 1250/1450, WD Caviar Black 640GB
Reply to deadjon

This topic has been closed by Maziar

------------------------------ The end is near...
Reply to Maziar
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