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No wireless connectivity when wireless security enabled

Tags:
  • Configuration
  • Wireless
  • Laptops
  • Security
  • Connection
  • Wireless Networking
Last response: in Wireless Networking
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July 12, 2010 3:05:14 AM

Our two wired computers, one with XP and one with Vista, work fine with our old router, Linksys BEFW11S4. Our new laptop with Win7 is unable to connect to our network when I enable the wireless security, however, when it is disabled, the laptop connects fine. Also, if I disable the wireless security and connect the laptop to our network and internet, I can then enable the wireless security and I will not lose the connection.

We uninstalled the McAfee that came with the laptop and we tried turning off the Windows 7 firewall. Neither made a difference.

Any ideas on what settings need to be changed to allow the laptop to connect when the wireless security is enabled?

Thanks.

More about : wireless connectivity wireless security enabled

Anonymous
a b F Wireless
a b D Laptop
a b 8 Security
July 12, 2010 9:05:27 AM

Connect the computer to the router with an ethernet cable.

See the literature which came with your router for how to access the user setup screens in the router. Once in go to wireless security and review or renew the wireless security type and password. WPA PSK TKIP is the most common security type in use. Go to wireless mode and ensure that it's set to a protocol matching your computer's wireless adapter (mixed mode is a safe bet).

Disconnect ethernet cable.

Go to the computer's wireless networking setup screen and see if you can detect the router's SSID (wireless call sign). Select that network.



Apply the wireless security type and password to the computer's wireless networking setup screen.
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July 12, 2010 11:18:30 AM

cbvashon said:
Our two wired computers, one with XP and one with Vista, work fine with our old router, Linksys BEFW11S4. Our new laptop with Win7 is unable to connect to our network when I enable the wireless security, however, when it is disabled, the laptop connects fine. Also, if I disable the wireless security and connect the laptop to our network and internet, I can then enable the wireless security and I will not lose the connection.

We uninstalled the McAfee that came with the laptop and we tried turning off the Windows 7 firewall. Neither made a difference.

Any ideas on what settings need to be changed to allow the laptop to connect when the wireless security is enabled?

Thanks.



Try changing the type of security used. I tried to hook up my phone to my CompUSA router using WPA-PSK and it won't. So I changed the security to WEP 128... It worked....

Also, try updating the firmware for the router if you're able to find a new one.
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July 15, 2010 2:10:06 PM

Tried FIHart's solution and it didn't help. Didn't want to rely upon WEP as the security, so bought a new N router and problem solved. Thanks.
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