Cant open my external hard disk drive

hi good day I have a problem I cant open my external hard disk drive thank
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More about cant open external hard disk drive
  1. Is this drive something that you have been using and just now can't open it ? Or is it something that you just installed and can't get it open ? Can the drive be seen in computer ? When you go to disk management does it say that the drive is healthy , primary partition ?
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