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Goflex freeagent cannot be initialized nor formated

Last response: in Storage
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December 9, 2012 2:01:22 PM

The external seagate goflex free agent drive cannot be seen by my computer;however it is seen in device manager and is not accessible. In disk management , it shows "disk1- disk unknown - not initialized". When trying to initialize it tells me "system cannot find the file specified" ? Any help? I am using windows 7
a c 353 G Storage
December 9, 2012 2:18:46 PM

Is this a NEW drive, What size, What is your system, and which OS?

The first thing I would do is try it on another computer.
If it does not work and it is New, return it.
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