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Terrible hd playback palit GTX 460 1gb Sonic

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July 30, 2010 8:14:43 PM

I purchased a Palit GTX 460 sonic and received it today, after the intial excitement had worn off I ran the usual tests and found
gameplay amazing and with high framerates, however I thought I would check HD playback also as my monitor has a 2048 x 1152 res which is unusual and the picture was visibly worse than my HD 4200 IGP, I had purchased a HD 5770 and HD playback was excellent on this aswell but as soon as put the Palit Card in the playback was terrible and was not up to the standard that I expect after paying so much for my PC, whose components cost considerably more in the UK than in the US.

So I don't know what to do is this just a driver issue, I went to the Nvidia site and downloaded the lastest Win 7 64 bit GTX 460 driver, I know the card is not defective but I am thinking is this picture quality level people with Nvidia cards are experiencing if so they are getting 'dicked' especially when my crappy integrated graphics is producing a more clear and rich picture.

Maybe its an incompatibility with my AMD mobo, here are my specs

AMD PHENOM 1055T
ASUS M4A785TD-V EVO
G SKILL 12800 1600MHz 7-7-7-21
PALIT GTX 460 1Gb
ANTEC EA 650W
500GB CAVIAR BLUE
DELL SP2309W

Also the Palit card runs ridiculously hot, its unfortunate its my first Nvidia card and after this experience I wont be touching any of their crap with a barge pole. After Paying £180 for the card you would expect some decent HD playback.

It could also be immature drivers but hell if I am going to stick around to find out. RMA here I come.

Little advice dont buy this card the manufactures lied, about the VRM heatsink and the Sonic's GPU heatsink is laughable.
I should of just got a HD 5850 in the first place.

Any opinions or similar experience would be much appreciated.

Thanks
July 30, 2010 8:39:36 PM

the crappy heatsink on palit cards is true, the reviews showing low temps were all reference models aand palit charges you an extra and gives you overheating card, don't buy from them.

i've heard ATi cards had better color display than nvidia, but only if you really look at it and it's not noticeable for 99% of people.

what video player are you using?
July 30, 2010 8:47:11 PM

VLC

But I read that a site said media player classic works better with mkv files and this particular card but it still looks really terrible.

I am in two minds I like the gaming aspect of the card.

But the temps and HD playback is terrible, whats this new bios everyones talking about do you think if will make any difference to my end user experience.

Palit have behaved like Apple.
Related resources
July 30, 2010 9:28:48 PM

try older drivers, other media players or even a reformat, leave the bios update as a last resource.

July 30, 2010 9:38:09 PM

@OP, are you stretching the picture to fill the screen or just running at 1080p? And how hot are these ridiculously hot temps?
July 30, 2010 10:13:36 PM

Yes the picture is stretched as it 1080p but this caused minimal degradation with my IGP HD 4200 and that as you know is no graphics powerhouse, the temps issue they were around 84c at the start of playing Crysis so I can only imagine what they will be after 4 to 5 hours of starcraft 2. I am in no way jumping on the bandwagon to bash Palit as all my hardware choices have been the result of extensive research especially my monitor, in terms of the money I had to spend and regardless of the panel being a TN the picture was exceptional and thats coming from someone who owns a Samsung 7 series lcd.

However as soon as I viewed some hi res videos that I downloaded the pixels were visible and this hadn't previously been the case.

Another person mentioned that ATI playback tends to brighter and I have definetly noticed that aswell. I always thought that the ATI cards were the ones that all you could do was game with them, but it appears that something is not quite right with this card I know its not defective I can only assume that it has trouble playing 1080p video and upscaling 720p.
July 30, 2010 10:22:11 PM

Something is not right with your card or your case because 84c is not right, an RMA might be in your future.
July 30, 2010 10:26:40 PM

One thing I don't understand is a card can either play hd content or not right why is there a difference in picture quality

Its a shame, I wanted to like this card especially after everyone was criticising it for £170 I am stuck with what to get, although what I realised today is that losing a couple of FPS isn't really going to ruin my gaming experience and I would rather have a more balanced card that is the jack of all trades.

Probably go for a Vapor X HD 5770 and spend the spare money on a Cogage Arrow.
July 30, 2010 10:32:02 PM

A 1080 picture stretched to fill a 2048 x 1152 screen would look odd and doesn't meet the HD protocols.
July 31, 2010 12:19:31 AM

Just use a software renderer. They look nicer anyways since you can tweak them easier. CoreAVC works pretty well. Alternatively disabling DXVA on ffdshow from Media Player Classic would give you a freer similar setup.

While you're at it, use the EVR renderer and bicubic filtering.
July 31, 2010 12:51:47 PM

Thanks for the heads up, I dont want to return the card, the reason the card was heating up so much was the fan was stuck at 40 % so I set it manually, when I am gaming using MSI Afterburner. The temps hang around 62-65c which for a graphics card is acceptable. I have to consider getting a bigger case and a decent HSF as my Phenom 1055T is at 44c most of the time and this will make its life expectancy very short.

I know stretched 2048 x 1152 sounds odd but I only use it for games and this card can definetly handle it with AA on full and all other bell and whistles. Films are viewed in a letterbox format with a 1:1 ratio so I just cant get my head round this. I think it is an incompatibility with the AMD board, again there is no problem with distortion of lines appearing, the picture just lacks the vibrancy of an ATI card and just doesn't do my monitor justice.

What I find really strange, is many video card reviews tend to concentrate on the FPS, heat and power consumption but dont really write much about HD playback and picture quality, apart from a couple of lines, more and more people are incorporating the PC into the home entertainment setup and are using a HD screen for viewing. The traditional idea of a PC user sitting infront of a monitor with a 1280 x 1024 resolution are long gone. So they should definitely cater for this market.

End of rant

Thanks everyone for your comments.
August 5, 2010 2:44:08 PM

Alatheia00 said:
Thanks for the heads up, I dont want to return the card, the reason the card was heating up so much was the fan was stuck at 40 % so I set it manually, when I am gaming using MSI Afterburner. The temps hang around 62-65c which for a graphics card is acceptable. I have to consider getting a bigger case and a decent HSF as my Phenom 1055T is at 44c most of the time and this will make its life expectancy very short.

I know stretched 2048 x 1152 sounds odd but I only use it for games and this card can definetly handle it with AA on full and all other bell and whistles. Films are viewed in a letterbox format with a 1:1 ratio so I just cant get my head round this. I think it is an incompatibility with the AMD board, again there is no problem with distortion of lines appearing, the picture just lacks the vibrancy of an ATI card and just doesn't do my monitor justice.

What I find really strange, is many video card reviews tend to concentrate on the FPS, heat and power consumption but dont really write much about HD playback and picture quality, apart from a couple of lines, more and more people are incorporating the PC into the home entertainment setup and are using a HD screen for viewing. The traditional idea of a PC user sitting infront of a monitor with a 1280 x 1024 resolution are long gone. So they should definitely cater for this market.




End of rant

Thanks everyone for your comments.



+1

HD playback is terrible. Very distorted image edges etc...

I'm hoping its the drivers.

The picture isnt to bad if you play the video at actual [small]size,

but full screen view enabled, well,-disappointed would be an understatement!

Playing a 1080p video has reasonable playback, but still the quality isn't there.

Have adjusted driver with not much improvement found.

I put an old 8600gt in and no problems.

Somethings up and I'd appreciate knowing if its hardware or not.

Really disappointing. Gaming image is fine.

Thanks Alatheia00 for posting.

I couldn't find much of anything on the subject.

Cheers




August 5, 2010 6:21:43 PM

I also purchased a Palit GTX 460 1Gb for one of my customers and it was overheating w/o overclocking the card. Sent it back and exchanged it for an EVGA 460 and problem solved.

Next time you buy a video card make sure you read the "user" reviews and not the actual website reviews. Many users including me were disappointed to find out that the Palit 460's that the stores offer are not the same exact cards that were tested on most websites.
August 5, 2010 11:04:43 PM

Thank you for your feedback.

We will make sure to forward this to our engineers.

Keep in mind we are very close to making the "Limited Life-time Warranty" happen. We know that it is a demanding need in America vs The World so we are trying our best to achieve that.

Unfortunately if you can understand that we sell over thousands of the GTX460 in the past month. There will be a 1% chance that people might have problems or issue. If there was a perfect product then there wouldn't be such thing as RMA/Tech Support. Only thing we can do is to acknowledge your issue and try our best to perfect those mistake or problems.

Thank you once again.
Palit's Specialist
January 1, 2011 4:51:06 AM

PSU KINGWIN LZ-1000 1000W
AMD PHENOM II 924 2.8Ghz
ASUS M4A87TD EVO
COOLMASTER 212 PLUS
Case THERMALTAKE ARMOR
GPU: PALIT GTX 460 1024MB GDDR5 SONIC NVIDIA GRAPHICS
1.5 TB 7200RPM SEAGATE BARRACUDA
Windows 7 64bit Ultimate
This is my second PC BUILD AND I had no problem installing anything. I'm 2 weeks into using my new system and I have already noticed so many issues. Everything is running on default nothing has been overclocked and yet system is not stable.
I am extremely disapointed with the Palit heat sink. The max temp gets upto 90 celcius when running a system stability test with "FURMARK Overclocking Validation Utility". When running a movie in 1080p the gpu gets upto 80 celcius. The obvious problem is a poor heatsink design. The worst part is when they tell you your warranty is void when adding a aftermarket GPU COOLER. I have begun to notice frame skipping and obvious defects in video streaming and audio streaming.
I got very worried when my computer was acting up while running nothing more than a movie. I said to myself, what did I do?
I just built this system why am I having so many problems?
February 18, 2011 4:18:03 AM

System Specs:-
Core2Duo E7500@3.3Ghz(OC)
Cheap LGA775 Gigabyte Mobo
RAM DDR-II 2GB X 2 (Cheap Brand)
GTX 460 1GB(Palit Sonic) @700mhz
CM 600W Extreme Power Plus (18A @ 12V Rail X 2)
Case CoolerMaster Mid tower (Two Fans Back and Front)
500GB X 2 Seagate 7200RPM HDDs
Windows 7 64bit
I Have no problems with HD playback @1080p and DTS audio. However I saw a great improvement in games when i put my card in my brother's core i5 760 rig with 2X 2GB ddr3 @1333hz. I dont think cpu can be such great bottleneck for this card however cheap RAM cold be the problem any ideas guys!
February 18, 2011 4:22:51 AM

I just have a problem with the card overheating. I get worried I'm going to kill it one of these days.
!