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My samsung G2 portable 500GB can not be detected on my laptop

Last response: in Storage
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December 14, 2012 6:06:43 AM

My Samsung portable 500GB hard drive cant be detected on my laptop, i tried changing the USB cable as well as the port but still it culdnt work
a b D Laptop
a c 79 G Storage
December 14, 2012 11:14:32 AM

It may just need a drive letter manually assigning to it as Windows sometimes fails to do that with external hard drives:

Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-left panel, find the horizontal ribbon which relates to the Samsung external drive (it might say "Raw" and it will have no drive-letter).

Right-click that ribbon and choose "Change Drive Letter and Paths"
Click "Add" and choose a letter.
Click 'OK'

With any luck the ribbon text will change to show the drive's actual name and it's letter.
It should then be visible in Windows Explorer.
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