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How to get my computer to recognize the files on my external hard drive

Last response: in Storage
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December 17, 2012 10:49:48 AM

Hi, I recently added some files on my external from another computer but when I plug my external drive into my computor, it recognises the drive by it says the "folder is empty". I know my information is on the external but I cannot see any files. What can I do?
a c 79 G Storage
December 17, 2012 12:08:45 PM

First test the external drive with "SeaTools for Windows" from here:
http://www.seagate.com/support/downloads/seatools/

It could be starting to fail and therefore losing files. Testing the drive will tell you if there are any problems with it.
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