Dual ASUS DRW-24B1ST Not Burning / Burning Blank Discs

[Qinael]

Hello,

I am having a bizarre issue with burning CDs on my ASUS DRW-24B1ST drives. I built my computer with parts purchased from Newegg a little under a year ago and installed dual DVD/CD drivers; there are two identical drives installed, and both worked perfectly for several months.

I attempted today for the first time since this September to burn an audio CD. Suddenly, both drives have ceased to write properly. The software indicates a successful burn took place, however the disc is either empty, fails to read entirely (a series of clicks and whirs regardless of what computer among 3 I test it on), or indicates the appropriate amount of space is taken on the disc but with no files visible. Autoplay does not function on any of them. The disc itself reflects having been written on (holding it up to the light shows a darker inner circle), so I do not think it is a failure of the write lasers. Both drives still read and play discs without a problem.

I have tried burning data discs, audio discs, mp3 discs, and wma discs all with the same result.

I have tried burning via Cheetah DVD Burner, ImgBurn, and Windows Media Player. All return no errors on the burn, but fail to produce a usable disc. Verification fails on ImgBurn with "Failed to Read Sector 0 - Reason: L-EC Uncorrectable Error." Windows Media Player produced an autoplay window, but the disc still either showed as blank or locked up the program on two different computers.

"Enable CD Recording on this Drive" is checked.

Due to concerns about the quality of media, I tried burning multiple discs from the same stack on my laptop and all worked perfectly well. Every disc I have attempted in both of my ASUS drives has failed. As such, the problem seems to be with the drives, not the disc brand.

I have attempted disconnecting one drive and running with the remaining, but the same issue remains. The unlikelihood of the exact same issue arising in both drives at the exact same time leads me to question it being a hardware issue, but I am running out of other options rapidly. Please let me know if you have any ideas. I am running Windows XP SP3, and am considering upgrading to Windows 7 soon.

Thank you in advance

 

[Qinael]

I have attempted cleaning out the inside of the burners with spray air, and have further manually removed the hardware from device manager and allowed Windows to rediscover it. The same issue persists.

 

[cl-scott]

It's odd that two drives would fail in exactly the same way, more or less at exactly the same time like that, and makes me think there is probably something else at play.

Bit of a long shot, but have you cleared the upper and lower filters in the registry? If that doesn't do anything, I could set up an RMA for one drive as a test. If the replacement gives you the same problems, then obviously something else is in play.

 

[Qinael]

Hi Scott,

Thanks for the tip. I have removed the LowerFilter (there was no Upper this time) and the issue remains, save that now it seems to autoplay it as a blank disc instead of ignoring or freezing. So, progress of a sort.

I may take you up on the RMA offer, but I also find the idea of it being both pieces of hardware at once to be a last resort, logically speaking. Right now I am in the middle of a move, and I intend to wipe my hard drive and install Win7 once I am settled in. That should eradicate any potential registry or software problems, so if the issue remains I'll proceed to RMA and hardware troubleshooting.

I have attempted another software (Nero Express), and while the same issues persist this one did produce an error log. I am attaching that in the event anyone can discern something of significance in it.

If there are any other suggestions to try in the meantime before either wiping windows or returning one of the drives, please let me know.

2X24-K0C1-4899-TXL9-MAX7-8PC2-1H3P-MPW2-X0C3-6ZT5-KAMA-K5CW-0E2P-1EEP-CK7P-049L-97E8-345H-9189-0E7A-HH6P-ECC7-0CC9-CA3H-454T-5KM1-1LA4-8L8Z-5C4W-****-****

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 10.0.23.100
Internal Version: 10,0,23,100
(Nero Express)
Recorder: <ASUS DRW-24B1ST a> Version: 1.04 - HA 1 TA 0 - 10.0.23.100
Adapter driver: <Serial ATA> HA 1
Drive buffer : 1536kB
Bus Type : via Inquiry data
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <ASUS DRW-24B1ST a >Version: 1.04 - HA 1 TA 0 - 10.0.23.100
Adapter driver: <Serial ATA> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD20EARX-00PASB0 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : ASUS DRW-24B1ST a atapi Port 1 ID 1 DMA: On
CdRomPeripheral : ASUS DRW-24B1ST a atapi Port 2 ID 1 DMA: Off

=== CDRom-Device-Map ===
ASUS DRW-24B1ST a D: CdRom0
ASUS DRW-24B1ST a E: CdRom1
DTSOFT BDROM I: CdRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use : 24 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

22.12.2012
CD-ROM (ISO)
9:27:32 AM #1 Text 0 File SCSIPTICommands.cpp, Line 464
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

9:27:32 AM #2 Text 0 File Isodoc.cpp, Line 6956
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

9:27:32 AM #3 Text 0 File Burncd.cpp, Line 3166
ASUS DRW-24B1ST a
FlextraLink activated

9:27:33 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3336
First writeable address = 0 (0x00000000)

9:27:33 AM #5 Text 0 File Burncd.cpp, Line 3496
Turn on Disc-At-Once, using CD-R/RW media

9:27:33 AM #6 Text 0 File DlgWaitCD.cpp, Line 314
[D: DRW-24B1ST a ] Last possible write address on media: 359846
Last address to be written: 607

9:27:33 AM #7 Text 0 File DlgWaitCD.cpp, Line 326
[D: DRW-24B1ST a ] Write in overburning mode: NO (enabled: CD)

9:27:33 AM #8 Text 0 File DlgWaitCD.cpp, Line 2890
Recorder: ASUS DRW-24B1ST a;
CDR code: 00 97 26 60; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 B0, 2: 61 1A 3C (LI 97:26.60), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

9:27:33 AM #9 Text 0 File DlgWaitCD.cpp, Line 499
[D: DRW-24B1ST a ] >>> Protocol of DlgWaitCD activities: <<<
=========================================

9:27:33 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 785
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 608 (608) = #608/0:8.8
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [D: ASUS DRW-24B1ST a]
--------------------------------------------------------------

9:27:33 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1001
Prepare [D: ASUS DRW-24B1ST a] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1552384, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 608 | 0 | 0x00
608 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
MediaType: CD-R

9:27:33 AM #12 Text 0 File SCSIPTICommands.cpp, Line 251
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

9:27:33 AM #13 Text 0 File Burncd.cpp, Line 4206
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

9:27:33 AM #14 PHASE 24 File dlgbrnst.cpp, Line 1827
Caching of files started

9:27:33 AM #15 Text 0 File Burncd.cpp, Line 4328
Cache writing successful.

9:27:33 AM #16 PHASE 25 File dlgbrnst.cpp, Line 1827
Caching of files completed

9:27:33 AM #17 PHASE 36 File dlgbrnst.cpp, Line 1827
Burn process started at 16x (2,400 KB/s)

9:27:33 AM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2769
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:27:33 AM #19 Text 0 File MMC.cpp, Line 17596
StartDAO : CD-Text - Off

9:27:33 AM #20 Text 0 File MMC.cpp, Line 21592
Set BUFE: FlextraLink -> ON , SMART-BURN : ON

9:27:33 AM #21 Text 0 File MMC.cpp, Line 17824
CueData, Len=32
41 00 00 14 00 00 00 00
41 01 00 10 00 00 00 00
41 01 01 10 00 00 02 00
41 aa 01 14 00 00 0a 08

9:27:33 AM #22 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

9:27:40 AM #23 Text 0 File Cdrdrv.cpp, Line 1275
09:27:40.562 - D: ASUS DRW-24B1ST a : Queue again later

9:27:40 AM #24 Text 0 File Cdrdrv.cpp, Line 1275
09:27:40.828 - D: ASUS DRW-24B1ST a : Queue again later

9:27:50 AM #25 Text 0 File WriterStatus.cpp, Line 244
<D: ASUS DRW-24B1ST a> start writing Lead-Out at LBA 608 (260h), length 0 blocks

9:28:06 AM #26 SPTI -1169 File SCSIPassThrough.cpp, Line 217
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x08
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08
Buffer x0659c0c0: Len x20

9:29:04 AM #27 CDR -1093 File ThreadedTransferInterface.cpp, Line 1921
No seek complete
D: ASUS DRW-24B1ST a

9:29:04 AM #28 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
Could not perform end of Disc-at-once

9:29:04 AM #29 Text 0 File DVDPlusDualLayer.cpp, Line 1460
SetDriveCaps: Set LAST LBA of layer 1 to 0

9:29:04 AM #30 PHASE 38 File dlgbrnst.cpp, Line 1827
Burn process failed at 16x (2,400 KB/s)

9:29:04 AM #31 Text 0 File SCSIPTICommands.cpp, Line 301
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

9:29:04 AM #32 Text 0 File Cdrdrv.cpp, Line 11916
DriveLocker: UnLockVolume completed

9:29:04 AM #33 Text 0 File SCSIPTICommands.cpp, Line 464
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

 

[Ryu5]

I have recently noticed that my 2 ASUS DRW-24B1STc drives won't verify or read disks burned with BurnAwareFree. In file manager there appears to be nothing. However if I take that same disk and put it in a LG drive, all of the files show up. This just began happening, it seems, when I installed BurnAwareFree 6.3 . Ashampoo free burn and reads fine with the ASUS drive. If I use the "Custom Disk ISO/UDF" in BurnAwareFree disks burn and read and verify. I don't know why one program works fine now when they both worked until recently. Also if the disk is burned with BurnawareFree on the LG drive, it won't read on the ASUS drives.
I found the problem. Removed "Intel RST" . Now all the unreadable disks can be read. They were written to even though it had appeared nothing was there before removing Intel RST. Not an ASUS problem.