Recently built a new desktop:
- Q9400 Quad Core
- P45 motherboard
- 4gb DDR2 800ghz
- nVidia 9500 GT
- 250gb Seagate 7200 sata
- LITEON CD/DVD-RW Combo sata
Power supply: Logisys 600 watt, 80+, ATI CrossFire and nVidia SLI certified. It's the bright breen one herehttp://www.logisyscomputer.com/viewsku.asp?SKUID=PS600A12&DID=Mainhttp://www.logisyscomputer.com/viewsku.asp?SKUID=PS600A12&DID=Main.
First power supply was 100% non-functioning right out of the box, and they accepted the RMA. I spent $12 to send it back, then waited with my old Antec 350-watter whirring along, cool and quiet.
And now, get this: Tthe second power supply is also 100% non-functioning!! I e-mail the guy, I admit it's a bizarre twist of fate, but I'll need to RMA this one too. And I'm sorry, but I can't pick up the $12 shipping again (actually it's the law - end-user consumers are not liable for any expense for replacement/repair of a defective product). I mean, seriously ... this power supply was just $38 shipping included, and I'm supposed to spend $24 more to cure their problem?
That's when the guy started going sideways, saying crazy stuff like "this power supply is not compatible with your unit, with a Quad Core," and, “you need 600 watts continuous power, this unit is not made for that system.” He’s obviously smoking something, he has no clue about their own products. And then he let’s slip that he’s not a tech, just a manager. So I explain that “CrossFire” and “SLI-ready” means the power supply is certified to handle two power hungry PCIe graphics cards, more peripherals than I have, and probably some over-clocking too.
I guess I offended him, cause he says “sorry, not compatible, not compatible, talk to your retailer.” And that’s it.
What do I do, get on a plane and go kick his ass, or what?
- Q9400 Quad Core
- P45 motherboard
- 4gb DDR2 800ghz
- nVidia 9500 GT
- 250gb Seagate 7200 sata
- LITEON CD/DVD-RW Combo sata
Power supply: Logisys 600 watt, 80+, ATI CrossFire and nVidia SLI certified. It's the bright breen one herehttp://www.logisyscomputer.com/viewsku.asp?SKUID=PS600A12&DID=Mainhttp://www.logisyscomputer.com/viewsku.asp?SKUID=PS600A12&DID=Main.
First power supply was 100% non-functioning right out of the box, and they accepted the RMA. I spent $12 to send it back, then waited with my old Antec 350-watter whirring along, cool and quiet.
And now, get this: Tthe second power supply is also 100% non-functioning!! I e-mail the guy, I admit it's a bizarre twist of fate, but I'll need to RMA this one too. And I'm sorry, but I can't pick up the $12 shipping again (actually it's the law - end-user consumers are not liable for any expense for replacement/repair of a defective product). I mean, seriously ... this power supply was just $38 shipping included, and I'm supposed to spend $24 more to cure their problem?
That's when the guy started going sideways, saying crazy stuff like "this power supply is not compatible with your unit, with a Quad Core," and, “you need 600 watts continuous power, this unit is not made for that system.” He’s obviously smoking something, he has no clue about their own products. And then he let’s slip that he’s not a tech, just a manager. So I explain that “CrossFire” and “SLI-ready” means the power supply is certified to handle two power hungry PCIe graphics cards, more peripherals than I have, and probably some over-clocking too.
I guess I offended him, cause he says “sorry, not compatible, not compatible, talk to your retailer.” And that’s it.
What do I do, get on a plane and go kick his ass, or what?